Excellent Customer Service Skills Jobs in San Francisco, CA

Positions 1,061,752 Updated daily

Looking for Excellent Customer Service Skills jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the San Francisco, CA area.

Advisory Delivery Consultant - DB2

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This role offers opportunities to work with IBM clients, leverage technical expertise, and contribute to impactful solutions within a collaborative environment. The position emphasizes career growth, technical guidance, and collaborative problem-solving to deliver world-class services and optimize client outcomes.

Application Architect

Company: IBM

Location: Ottawa, CA

Posted Dec 09, 2025

This job description outlines the role of an Application Architect at IBM Consulting, emphasizing collaboration with clients, technical expertise in cloud and AI technologies, and requirements for education, clearances, and programming skills. It details responsibilities, preferred qualifications, and work environment expectations.

Cloud Platform Software Engineer - OpenRAG / Opensearch

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This job posting highlights IBM's innovative AI-powered cloud-native solutions and opportunities for career growth. The role involves developing scalable systems for Open Search, working in a collaborative environment, and contributing to cutting-edge technology projects.

Senior JVM C/C++ Developer

Company: IBM

Location: Markham, CA

Posted Dec 10, 2025

This job posting highlights opportunities to work on cutting-edge JVM technologies, tackle complex technical challenges, and collaborate with a world-class team. It emphasizes career growth, flexible work arrangements, and the chance to influence Java's future in cloud and AI environments.

Quality Engineer - UAT

Company: IBM

Location: Bedford, CA

Posted Dec 09, 2025

The text describes a role in IBM Consulting focused on test automation, collaboration with clients, and technical expertise in hybrid cloud and AI. It outlines responsibilities like designing automation scripts, integrating with CI/CD pipelines, and contributing to best practices, emphasizing innovation and impactful work.

DevOps Cloud Engineer

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job description outlines the responsibilities of a DevOps Cloud Engineer, including designing and managing cloud infrastructure, implementing automation tools, developing CI/CD pipelines, and ensuring security practices. It lists required qualifications such as AWS/Azure expertise, Terraform knowledge, and containerization experience, while also highlighting preferred skills like multicloud deployments and observability tools.

Infrastructure Specialist - Platform Engineering Services

Company: IBM

Location: Ottawa, CA

Posted Dec 09, 2025

This job posting seeks a Senior System Support Analyst in Ottawa with 10 years of IMIT experience, Secret clearance, and expertise in Citrix XenApp, HL7 protocols, and security architectures. The role involves managing CFHIS solutions, troubleshooting systems, and collaborating in fast-paced environments with strict educational and technical requirements.

Ingénieur Qualité (CQE)

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility offers a secure, competitive environment with benefits like flexible hours and professional development. The role involves quality management and collaboration with clients, requiring mechanical engineering expertise and bilingual skills.

Cloud Platform Software Engineer - OpenSearch

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This text promotes IBM's software career opportunities, highlighting innovation in AI-powered cloud-native solutions, collaborative environments, and professional growth. It outlines roles involving cloud infrastructure, open-source projects, and technical expertise in Kubernetes and distributed systems.

Delivery Consultant EPH (Full time)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

The text describes a role at IBM's Expert Labs Global Delivery Center focusing on collaborative problem-solving using AI and automation. It emphasizes technical expertise, adaptability in dynamic environments, and the importance of client-centric solutions with a balance of courage, pragmatism, and technical skills.

Product Manager

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

The text describes a Product Manager role at IBM focused on leading observability for generative AI technologies. It highlights opportunities for innovation, collaboration with cross-functional teams, and requirements including expertise in AI monitoring tools, cloud-native systems, and agile practices. The role emphasizes driving product growth and staying ahead of industry trends in AI observability.

Entry level AI/ML Engineer: SVL

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This text describes a job opening for an entry-level AIML Engineer at IBM, outlining responsibilities related to LLM integration, data management, and AI best practices. It details required qualifications and preferred experience in machine learning and AI technologies.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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