Excellent Customer Service Skills Jobs in Washington DC

99,229 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

401(k) dental insurance health insurance

Certified Nurse Midwife (Swedish Medical Group)

Company: Swedish Health Services

Location: Edmonds, Washington

Posted Aug 14, 2025

View Details Apply on healthecareers.com
research

Medical Laboratory Scientist

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Aug 13, 2025

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per diem research

OR RN Surgery Per Diem Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Special Education Teacher

Company: Pediatric Therapeutic Services, Inc.

Location: Fort Washington, PA

Posted Aug 11, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. We have an extensive library of testing tools and…

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contract research holidays

PACU RN ASC No Call Weekends or Holidays 3-12's Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Aug 14, 2025

View Details Apply on healthecareers.com
relocation assistance sign-on bonus full-time

Obstetrics and Gynecology Physician (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Aug 13, 2025

View Details Apply on healthecareers.com
hospital part-time

RN ED/Med Surg Tele Float Pool (3-12 Days) Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 13, 2025

View Details Apply on healthecareers.com

FBI Special Agent: Data Science & Intelligence Expertise

Company: Federal Bureau of Investigation

Location: Washington State

Posted Aug 11, 2025

Create and maintain effective liaison relationships with federal, state, local, tribal, territorial, and international law enforcement agencies.

View Details Apply on SimplyHired
contract part-time research

Emergency Services RN (36 hours Capitol Hill) 7:00pm-7:30am

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Data Cloud Developer

Company: Robert Half

Location: Fort Washington, PA

Posted Aug 12, 2025

Experience working in Agile environments and using tools like Jira. Strong communication skills and ability to work cross-functionally with technical and…

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hospital part-time

CT Technologist-Seattle-Part Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Travel Pharmacist Flexible Schedule

Company: SEATTLE PHARMACY RELIEF

Location: Washington State

Posted Aug 13, 2025

Must have active Washington State pharmacist license. Adhere to all company, local, state, and federal laws and guidelines, including HIPAA fraud, waste and…

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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