Excellent Customer Service Skills Jobs in Washington DC

99,229 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Sr Technology Strategist (Top Secret Clearance)

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Data Architect Expert

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse
trusted partner to nations space programs broadly engaged across all aspects of space innovative solutions that span satellite launch ground and cyber systems

System Concepts Optimization Engineering Manager

Company: The Aerospace Corporation

Location: Washington DC

Posted Feb 03, 2025

The Aerospace Corporation is seeking a System Concepts Optimization Engineering Manager to lead a team of engineers, mathematicians, and scientists. The role involves building and leading teams, applying innovative optimization techniques to spacecraft and orbit design, and contributing to technical analyses. The ideal candidate will have a BS degree in aerospace, astronautical, or mechanical engineering, significant professional experience, and a history of contributing to substantial technical projects. They should also have experience with constellation design, orbital mechanics, and programming languages like Python, C, C++, or MATLAB. The role offers a competitive compensation package and a culture that promotes innovation, growth, and technical excellence.

View Details Apply on BuiltIn

Systems Engineer (Sr.) - TS/SCI REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Service Desk / Help Desk Analyst - Overnight Shift - Top Secret required

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Information Systems Security Engineer (Sr.) - TOP SECRET REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Apex Developer-Mid

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Associate General Counsel, IP Product

Company: Meta

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Store Sales Merchandiser

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Executive Recruiting Coordinator (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Overnight Warehouse Lead Supervisor - SBE

Company: Aramark

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Associate General Counsel, People, Planet, Device Compliance

Company: Meta

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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