Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Lead Aerospace Systems Engineer

Company: Ansys

Location: Washington, DC

Posted Jan 24, 2025

Catering Manager 2

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is seeking a Catering Manager at Howard University in Washington, D.C. The role involves overseeing catering activities for a medium-sized location with a high degree of hands-on involvement in events. The manager will interact with clients, design events, ensure safety, and manage budgets. Sodexo offers a comprehensive benefits package including medical, dental, vision care, 401(k), paid time off, and career growth opportunities.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, preferably with the ServiceNow platform and ITAM product suite. The role involves developing and positioning product-specific solutions, aligning with Product Management and Engineering teams, and creating programs to train Solution Consultants and Sellers. The candidate will also contribute to ITAM solutions, assist in qualifying customer needs, and demonstrate solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Staff Pharmacist FT

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's critical importance in delivering enhanced human-centric health care. The position involves managing all aspects of the pharmacy, including patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The ideal candidate will lead with heart, displaying empathy and compassion for patients, customers, caregivers, and colleagues. They will also motivate and develop their pharmacy support staff, identify business opportunities, and implement solutions to drive growth and improve performance. Required qualifications include an active pharmacy license, no DEA exclusions, immunization certification, and no pending felony charges or convictions for criminal offenses involving controlled substances.

Swim Instructor - Washington D.C.: 2024-3290

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

Headfirst Summer Camp is seeking enthusiastic and safety-conscious swim instructors for the summer. The role involves teaching swim classes to campers aged 3-12, writing progress reports to parents, and assisting in swim testing. Instructors will be responsible for implementing Headfirst's safety protocols, nurturing campers' physical, social, and emotional development, and representing the Headfirst brand. The job requires swimming proficiency, ability to work in hot outdoor conditions, and commitment to a cell-phone free policy. Experience in swim instruction is preferred but not required, as training will be provided. The compensation ranges from $12 to $17.50 per hour, and the schedule varies from late June to mid-August, with some pre-season training on select weekends.

Campus Executive Chef

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Medical Science Liaison / Sr Medical Science Liaison, Neuropsychiatry (VA, WV, Washington D.C.)

Company: Biogen

Location: Washington, DC

Posted Jan 24, 2025

Biogen is seeking a (Senior) Medical Science Liaison to join US Medical Affairs, a strategic partner that aims to inform medical practice and improve patient outcomes. The role involves engaging with Key Medical Experts (KMEs) and healthcare professionals (HCPs) to increase their understanding of Biogen's therapies. The ideal candidate should have 2-5 years of experience as a Medical Science Liaison or similar role within the Pharmaceutical/Biotech industry, and possess an advanced scientific or clinical degree. They must be comfortable with technology, accountable, ethical, and able to travel at least 60% of the time. The base compensation range is $129,000 - $235,000, with additional benefits and incentive programs. Biogen values diversity and inclusion, fostering a culture where every employee feels empowered and inspired.

Per Diem Urologist (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Edmonds, Washington

Posted Jan 24, 2025

Providence Medical Group is recruiting a Per Diem Urologist for Edmonds, Washington. The role involves clinic visits, procedures, surgical cases, and on-call coverage at Swedish Edmonds Hospital. The position offers a friendly, collaborative environment and learning opportunities. Compensation ranges from $200.67 to $287.09 per hour. Edmonds, a suburb of Seattle, is known for its local art scene, good schools, and easy access to outdoor activities and Seattle's culture.

General Manager 4 - Food

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Sodexo is offering a General Manager 4 - Food position at Ingleside at Rock Creek, a serene continuing care retirement community in Washington, DC. The role involves overseeing daily dining operations, ensuring high-quality food service, implementing Sodexo systems, and driving employee engagement. The ideal candidate should have 5+ years of culinary production and dining services management experience, preferably in senior living or country club settings. Sodexo provides a competitive compensation package and comprehensive benefits, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Data Engineer, Product Analytics

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

As a Data Engineer at Meta, you will have the opportunity to shape the future of people-facing and business-facing products across Facebook, Instagram, Messenger, WhatsApp, Reality Labs, and Threads. You will collaborate with various teams to design and build scalable data solutions, optimizing growth, strategy, and user experience for billions of users and hundreds of millions of businesses. This role involves managing data warehouse plans, identifying necessary data for business problems, and implementing logging solutions. You will also design and launch new data models and visualizations, ensuring data security and quality. The position offers opportunities for product leadership, communication, and influence, with a focus on telling data-driven stories and driving innovative solutions.

Camp Experience Coordinator, Nationals Baseball & Softball Summer Camps: 2024-3377

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

The Washington Nationals are seeking a Camp Experience Coordinator for their summer baseball and softball camps. The role involves overseeing camper safety, managing communications, and ensuring a positive camp experience. The ideal candidate should have 3+ years of relevant experience, strong customer service skills, and CPR/First Aid certification. The position offers competitive pay, outdoor work, and opportunities to interact with Nationals players. The camps run from June 16th to August 15th, with locations in Washington D.C., Maryland, and Virginia.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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