Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Enterprise Account Executive, Core, Public Sector: Federal Civilian: Dept of Commerce-NSFA

Company: Salesforce

Location: Washington, DC

Posted Jan 23, 2025

Salesforce, a leading company in AI, data, and CRM, is seeking experienced sales professionals for roles in Federal Civilian Agencies, specifically the National Science Foundation Agency. The role involves selling Salesforce's product portfolio, generating new business, and driving strategic initiatives. Preferred candidates have strong sales forecasting skills, enterprise sales experience, and understanding of PUBSEC systems and security guidelines. Salesforce offers comprehensive onboarding, benefits, and a commitment to equality and community service.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Jan 23, 2025

Security Specialist, Endpoint and Email Controls Validation

Company: TikTok

Location: Washington, DC

Posted Jan 23, 2025

TikTok, a leading platform for short-form mobile video, is seeking a Control and Validation team member. The role involves defining enterprise security technical controls, designing and implementing IT security solutions, and assessing risks. TikTok values creativity, innovation, and inclusivity, with global headquarters in Los Angeles and Singapore. The company is committed to transparency, trust, and empowering decision-making. The ideal candidate will have experience in automated security testing, enterprise security tools, and GRC security policies, with proficiency in at least one programming language.

Food Service Worker Lead

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

The job description for a Food Service Worker at Aramark involves assisting with food preparation, portioning meals, and serving customers. The role requires teamwork, organization, focus, accountability, and a positive attitude. The hourly pay is $18.75, and benefits include medical, dental, vision, and work/life resources. Responsibilities include food preparation, maintaining cleanliness, handling customer complaints, and cross-training in various areas. Aramark values employee development and equal employment opportunities.

Executive Chef 2

Company: Sodexo

Location: Washington, DC

Posted Jan 23, 2025

Target Security Specialist

Company: Target

Location: Washington, DC

Posted Jan 23, 2025

Target is offering a job for a Security Specialist with a starting hourly rate of $20.50 USD. The role involves ensuring guest and team safety, crisis response, and preventing theft. The job requires skills in intelligence-led tactics, de-escalation, and use of Target's video surveillance system. The company values teamwork, providing meaningful experiences, and ethical conduct. The ideal candidate should be at least 18, have a high school diploma, and be comfortable with physical tasks like lifting and climbing.

Relationship Banker- Middletown Breiel Blvd - Financial Center

Company: Bank of America

Location: Washington, UT

Posted Jan 23, 2025

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key responsibilities include executing the bank's risk culture, growing business knowledge, managing financial center traffic, and driving the client experience. The ideal candidate should be an enthusiastic self-starter with strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. A background in financial services and sales experience is preferred.

Host-Hostess - District E-Sports

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Aramark is seeking a Host/Hostess with excellent guest service skills, organizational abilities, and a positive demeanor. The role involves greeting and seating guests, accommodating special needs, maintaining cleanliness, and collaborating with kitchen staff. Previous experience in food service is preferred. The position offers competitive compensation ranging from $17.00 to $17.00 per hour, along with benefits including medical, dental, vision, and retirement savings plans. Aramark values diversity and equal employment opportunities.

Chef Manager - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Aramark is seeking a Chef Manager - Concessions for Capital One Arena. The role involves managing kitchen personnel, ensuring food quality, maintaining safety protocols, and fostering client relations. The position offers a salary range of $60,000 to $70,000, along with comprehensive benefits. A culinary degree is preferred but not required, with 2-3 years of relevant experience needed. The role involves event-based scheduling, including evenings, weekends, and holidays.

Knowledge Management Director

Company: Bixal

Location: Washington, DC

Posted Jan 23, 2025

Bixal, a consulting firm based in Fairfax, VA, is seeking a Knowledge Management (KM) Director for a nine-year Comprehensive Technical Assistance project. The role involves strategic leadership in knowledge management, developing dissemination strategies, creating knowledge products, and managing content for knowledge platforms. The KM Director will also organize learning events, facilitate collaboration, and monitor analytics to enhance knowledge-sharing. This full-time position, contingent on contract award, offers a unique opportunity to make a significant impact on a project aligned with Bixal's mission. Qualifications include a bachelor's degree, at least 8 years of related experience, and proven team lead experience in knowledge management. Preferred qualifications include a master's degree, experience with USAID-funded projects in global health supply chain, and knowledge of knowledge management platforms in the developing world.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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