Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Chemical, Biological, Radiological/Nuclear (R/N), and Operational Support Specialist

Company: Deloitte

Location: Washington, DC

Posted Jan 22, 2025

Deloitte's Cyber Specialists in Crisis & Resilience team seeks a candidate with experience in emergency management, public health, or CBRN-specific policy/national security work. The role involves supporting Chemical, Biological, Radiological/Nuclear (R/N), and Operational Support Specialist programs, conducting research, drafting reports, and developing training materials. The position offers an opportunity to work with a dynamic team on critical national security initiatives. Key qualifications include a minimum of 11 years of experience and a Bachelor's degree, or 9 years of experience and a Master's degree, along with a Public Trust clearance. The wage range is $107,663 to $179,438.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Account Executive-ONESOURCE Tax Information Reporting

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking a dynamic and results-driven Account Executive for a remote US-based role. The ideal candidate will sell ONESOURCE Tax Information Reporting solutions to financial institutions, cryptocurrency companies, and digital asset organizations. Key responsibilities include developing strategic sales plans, identifying new business opportunities, conducting product demonstrations, understanding client needs, collaborating with internal teams, staying updated on industry trends, and accurately forecasting sales. The candidate should have basic knowledge of tax reporting requirements, excellent communication skills, and a proven track record in sales. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Travel Physical Therapist - $1,931 per week

Company: LRS Healthcare - Allied

Location: Seattle, Washington

Posted Jan 22, 2025

LRS Healthcare - Allied is currently seeking a travel Physical Therapist for a 26-week assignment in Seattle, Washington. The job involves 40 hours per week, 8-hour shifts on days. LRS Healthcare offers comprehensive benefits including medical, dental, vision, disability insurance, life insurance, 401(k), and certification/license reimbursement. They also provide support for housing and travel expenses, and offer a refer-a-friend bonus program. LRS Healthcare aims to foster long-term relationships with employees, helping amplify personal and career growth.

Shift Lead

Company: Walgreens

Location: Washington, DC

Posted Jan 22, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Washington, DC, with a salary range of $19 - $21 per hour.

Travel Interventional Radiology Technologist - $2,753 per week

Company: Protouch Staffing

Location: Everett, Washington

Posted Jan 22, 2025

Protouch Staffing is offering a 13-week travel job for an Interventional Radiology Technologist in Everett, Washington. The position requires ARRT certification, BCLS, and a minimum of 2 years of experience. The IR Tech will work 40 hours per week, 10 hours a day, from 0700 to 1730. Protouch Staffing, a premier healthcare staffing agency, provides diverse staffing options and benefits including 401k, dental, referral bonuses, holiday pay, license reimbursement, life insurance, medical, and vision benefits.

Financial Manager

Company: IronMountain Solutions, Inc.

Location: Washington DC

Posted Jan 22, 2025

IronMountain Solutions is seeking a Financial Manager to support the Office of the Undersecretary of Defense for Research and Engineering. The role involves providing financial budgetary and contract support, applying concepts of budget program principles, reviewing and managing acquisition resources, and contributing to program and budget submissions. The ideal candidate should have a minimum of 10 years of financial management or accounting experience, an MS or MA in accounting, budget, or financial discipline, and working knowledge of the Earned Value Management System. Military or OSD experience and PMP Certification are desired. The position requires active Top Secret TS with Sensitive Compartmented Information SCI eligibility and US Citizenship.

Principal Data Scientist

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

BC/BE ENT Physician

Company: Confluence Health

Location: Wenatchee, Washington

Posted Jan 22, 2025

Wenatchee Valley Medical Group, affiliated with Confluence Health, is seeking board-certified or board-eligible ENT physicians for full-time positions. The group offers a competitive salary with RVU production in the second year, along with numerous benefits including relocation expenses, continuing medical education allowance, generous healthcare benefits, and a signing bonus. The region boasts abundant sunshine, outdoor activities, and a family-friendly environment with excellent schools and community resources. Wenatchee Valley Medical Group values high-quality care, work-life balance, and physician leadership.

Area Operations Manager - Food

Company: Sodexo

Location: Washington, DC

Posted Jan 22, 2025

Sodexo, in partnership with Good Eating Company, is seeking an Area Operations Manager - Food for roles in Washington DC and Reston Virginia. The ideal candidate will have strong leadership, communication, and client relation skills, along with a culinary palate. The role involves managing multiple client accounts, demonstrating financial acumen, and motivating teams across various sites. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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