Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Director Security Solutions Sales

Company: Mastercard

Location: Washington, DC

Posted Jan 22, 2025

Mastercard is a global company that powers economies and empowers people in 200+ countries. They offer digital payments choices, innovative products, and services to help people and businesses prosper. The company is seeking a Director of Sales who will report directly to own a portfolio of key accounts.

Head of Legal Response Operations - USDS

Company: TikTok

Location: Washington, DC

Posted Jan 22, 2025

TikTok U.S. Data Security (USDS) is a division of TikTok focused on data protection and content assurance. The team, including Trust & Safety, Security & Privacy, Engineering, and more, aims to ensure U.S. user safety. The Law Enforcement Response Team (LERT) and Civil Response Team (CRT) within USDS handle legal obligations and compliance. The role involves overseeing these teams, requiring a strong legal background, preferably with criminal law courtroom experience. The leader will shape strategic direction, drive operational excellence, and ensure alignment with legal standards. TikTok emphasizes wellbeing and diversity, offering comprehensive support programs and an inclusive environment.

Food Service Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting in food preparation, maintaining records, and ensuring high standards of quality, sanitation, and safety. The hourly rate is $22.30, with comprehensive benefits including medical, dental, vision, and work-life resources. Responsibilities encompass meal preparation, report generation, food storage, and adherence to food safety regulations. The role requires physical demands and may involve wearing uniforms and PPE. Aramark values equal employment opportunity and employee development.

Branch Operations Lead - East PA Market Hire - Montgomery County

Company: JPMorgan Chase

Location: Fort Washington, PA

Posted Jan 22, 2025

Chase is seeking a Branch Operations Lead Trainee to ensure accurate and efficient customer financial transactions, while fostering a welcoming and friendly environment. The role involves working closely with the Branch Manager and team to provide exceptional customer service, manage branch operations, and promote self-service options. The ideal candidate is detail-oriented, organized, and has a strong desire to connect customers with technology and build relationships.

Lead Teacher - Champions

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 22, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Lead Teacher. The role involves leading and mentoring less experienced teachers, implementing curriculum, creating a nurturing environment, partnering with parents, and supporting center success. Required skills include excellent customer service, organization, multi-tasking, and relevant education and experience. Benefits include discounted child care, medical, dental, vision, mental health support, wellness programs, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Cook

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Aramark is seeking a passionate Cook to prepare a variety of food using fresh ingredients and advanced equipment. The role involves cooking according to guidelines, maintaining food safety, and providing excellent customer service. The hourly rate is $18.50, and benefits include medical, dental, vision, and work-life resources. No experience is required, but knowledge of food preparation and safety regulations is essential. The position may require physical demands and adherence to safety policies.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita, an Italian term meaning 'giving life', is seeking a Registered Nurse for a hospital position in Washington, D.C. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training may take place in a facility other than the assigned home facility. The nurse will work in a dynamic environment, providing specialty nephrology care in various settings like ICU, CCU, ED, and more. The position offers comprehensive benefits, including medical, dental, vision, 401(k) match, paid time off, and more. DaVita is a clinical leader with the highest percentage of facilities meeting or exceeding CMS's standards.

Assistant Maintenance Manager

Company: Bozzuto

Location: Washington, DC

Posted Jan 22, 2025

Bozzuto, a company focused on designing, building, managing, and maintaining unique residences, is seeking an Assistant Building Maintenance Manager. The role involves leading by example, showing care for residents, resolving maintenance issues, managing turnover processes, and preserving building value. The ideal candidate should have 5+ years of maintenance experience, HVAC/EPA/NAPE certifications, and strong leadership skills. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and ensuring high standards of quality, sanitation, and safety. The position offers a competitive hourly rate of $17.75 and comprehensive benefits including medical, dental, vision, and retirement savings plans. Key responsibilities include preparing quality food, maintaining accurate food storage, serving food according to schedules, adhering to food safety regulations, and keeping the work area clean and organized. The role may require physical demands and the use of Personal Protective Equipment (PPE).

General Utility Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, and performing light maintenance tasks. The hourly rate is $21.90, with benefits including medical, dental, vision, and work/life resources. Aramark values employee development and offers opportunities for career growth. The position requires understanding of basic sanitation and safety procedures, and flexibility for evenings and weekends.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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