Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Data & Business Intelligence Analyst

Company: HHAeXchange

Location: Washington DC

Posted Dec 23, 2024

HHAeXchange is seeking a Data and Business Intelligence Analyst to join their Business Operations team. The role involves managing the complete data lifecycle, building and automating ETL pipelines, designing and maintaining data models, and creating automated reporting solutions and BI dashboards. The ideal candidate should have strong partnership skills, understand and translate diverse stakeholder data needs, champion data governance, and stay current with analytics and BI industry trends.

Site Leader, Nationals Baseball & Softball Summer Camps: 2024-3379

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 23, 2024

The Position Nationals Baseball and Softball Summer Camps is seeking a Site Leader to manage a five-day camp for children aged 5-13. The role involves overseeing day-to-day operations, leading a team of coordinators and coaches, and inspiring campers. The Site Leader will ensure smooth operations, create a positive culture, prioritize safety, and support camper engagement. The ideal candidate has a degree in youth education or related field, extensive youth development experience, team management skills, and passion for sports-based youth development. They must also be physically capable of the job requirements and committed to the camp's mission. Benefits include working in baseball, exclusive access to Nationals Park, and potential awards.

Reverse Engineer Researcher

Company: Carnegie Mellon University

Location: Washington DC

Posted Dec 23, 2024

The SEI is seeking a Reverse Engineer Researcher for their Threat Analysis directorate. The role involves reverse engineering malicious code, documenting results, and participating in the security community. The candidate should have strong technical writing skills, experience with reverse engineering tools, and a willingness to travel.

Associate Reverse Engineer Researcher

Company: Carnegie Mellon University

Location: Washington DC

Posted Dec 23, 2024

The SEI is seeking an Associate Reverse Engineer Researcher for their Threat Analysis directorate. The role involves reverse engineering malicious code, documenting results, and participating in the security community. The candidate should have strong technical writing skills, experience with reverse engineering tools, and a willingness to travel. The position offers a background check, Department of Defense security clearance, and competitive benefits.

Senior Data Management Specialist

Company: Seneca Holdings

Location: Washington DC

Posted Dec 23, 2024

Great Hill Solutions is seeking a Senior Data Management Specialist to provide direct support to the DSCA CDAO in tracking and managing use case requirements for Security Cooperation SC data. The candidate will also support the implementation of DSCA data policy and processes to ensure business value. The role requires experience in data management, data integration, and data quality management.

Obstetrics and Gynecology Physician (Providence Holy Family Hospital)

Company: Providence

Location: Spokane, Washington

Posted Dec 23, 2024

North Spokane Women's Health and Providence Holy Family Hospital are inviting a BE or BC Obstetrics and Gynecology Physician to join their team. The practice, with a 60+ year history, has 6 OB-GYN physicians and 5 ARNPs. They aim to fill 2 positions left by retiring physicians. The group culture is 'family friendly', offering flexibility and support. The hospital has a level 2 NICU, delivers about 100 babies per month, and offers a starting salary of $300k with benefits. Spokane, WA, offers a high quality of life with outdoor activities and excellent schools. Providence, the healthcare organization, is committed to compassionate care.

Director of Sales Operations

Company: Merlin International

Location: Washington DC

Posted Dec 23, 2024

Merlin Cyber is a cybersecurity company with over 25 years of experience in the US Public Sector. They specialize in providing innovative technology solutions and help the US Public Sector stay ahead of critical threats. They are seeking a Director of Sales Operations to lead and optimize their sales processes. The role requires deep expertise in sales operations, analytical mindset, and a passion for driving operational excellence in the cybersecurity industry. They offer a competitive salary, performance-based bonuses, comprehensive benefits, professional growth opportunities, and a mission-driven culture.

Radiologic Technologist - FT, Days - Loan Repay

Company: Mercy

Location: Washington, Missouri

Posted Dec 23, 2024

Mercy Health System is a top employer, offering a range of benefits including comprehensive health coverage, tuition reimbursement, and retirement funds. They are seeking Radiologic Technologists with ARRT certification, providing a Loan Repayment Assistance Program up to $20,000. The role involves performing radiographic procedures and requires technical skills, understanding of anatomy, and ability to handle stressful situations.

Director, Solutions Architect- Capital One Software (Remote)

Company: Capital One

Location: Washington DC

Posted Dec 23, 2024

The text describes a role for a Director Solutions Architect at Capital One Software, focusing on building cloud and data management tools, addressing data publishing, consumption, governance, and infrastructure management needs. The role involves customer relationship management, product consulting, and staying updated with new technologies. Capital One offers competitive benefits and is an equal opportunity employer.

Consulting Associate (Remote)

Company: M3USA

Location: Washington DC

Posted Dec 23, 2024

M3 USA is a healthcare innovation company offering digital solutions in pharmaceuticals and life sciences. They pride themselves on a dynamic and innovative work environment, providing a unique opportunity for individuals to contribute to global health advancements. The company is growing and hiring for a Consulting Associate position, which involves handson execution and delivery of analytical solutions, independent and collaborative work, and contributing to project recommendations. The ideal candidate should have a master's degree in a quantitative field, relevant work experience, and strong analytical skills.

Teachers at USDA Child Development Center

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Dec 23, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with a supportive environment and opportunities for career growth. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

Account Manager, WP Intelligence

Company: The Washington Post

Location: Washington, DC

Posted Dec 23, 2024

The Washington Post is hiring an experienced account executive to lead sales for a new premium subscription offering targeting policy experts and executives. The role involves building and launching a high-end product, selling enterprise subscription services to corporates, and shaping the go-to-market strategy. The ideal candidate should have extensive B2B membership experience, a proven track record in selling to top-tier executive audiences, and strong strategic thinking skills.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages