Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Gallery Support Specialist (Associate Projects Manager)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The Center for Advanced Study in the Visual Arts (The Center) is a research institute within the National Gallery’s East Building. It focuses on the study of art, artifacts, architecture, urbanism, photography, and film worldwide. The institute seeks candidates for GS-9 and GS-11 positions. GS-9 candidates must have at least one year of specialized experience in coordinating administrative aspects of academic programs. GS-11 candidates must have at least one year of specialized experience in reviewing scholarly publications for a museum or cultural institution. Both roles require knowledge of qualitative/quantitative methods, event planning, and collaboration. Applicants must be U.S. citizens, participate in e-Verify, and males must register for Selective Service. A Master's degree or higher, or equivalent experience, is required for GS-11. The position offers a comprehensive benefits package.

Registered Nurse, Urology Procedure

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Dec 07, 2024

The GW Medical Faculty Associates (MFA) is a not-for-profit, physician-led practice group established in 2000. It's the largest independent academic physician practice in the Washington, DC metro region, with over 500 physicians and nearly 200 APP providers. MFA physicians offer comprehensive patient care across 52 medical and surgical specialties, also serving as teachers and mentors for medical students and researchers. The Urology Procedural RN role involves assisting providers during Urology procedures, maintaining patient safety, providing patient education, and adhering to standards of care. This role also includes educating MA staff on urological procedures, managing clinical duties, and ensuring accurate medical records. The RN is responsible for overseeing supplies, equipment, and maintaining sterility in procedure rooms.

PACU RN Recovery Phase I Experience No Weekends or Holidays Per Diem Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 07, 2024

The job involves providing nursing care to a defined group of patients on an on-call basis, adhering to specific standards and policies. The role requires current ACLS and PALS certifications, a full-time schedule for initial onboarding, and a valid WA RN license along with AHA BLS, ACLS, and PALS certifications. Essential responsibilities include using the nursing process for ongoing patient assessment, developing care plans, and collaborating with the healthcare team. The RN oversees patient assessment and care plan formulation, provides education, and ensures a safe environment. Basic qualifications include an Associate's degree in Nursing, a valid RN license in Washington, and BLS certification. Preferred qualifications include ambulatory care experience, primary nursing or case-management experience, and a BSN.

Open Rank, Faculty member in Emergency Medicine and Anesthesiology, Critical Care

Company: University of Washington-Department of Emergency Medicine

Location: Seattle, Washington

Posted Dec 07, 2024

The University of Washington School of Medicine is seeking a full-time faculty member for the Department of Emergency Medicine and Department of Anesthesiology. The role involves clinical services in emergency medicine and critical care at the University of Washington Medical Center – Montlake. The UW SoM offers extensive opportunities for faculty development and academic growth, with academic foci on critical care including cardiac arrest, sepsis, ARDS, trauma, hemorrhagic shock, ECMO, and more. The faculty member will work primarily in the UWMC Cardiothoracic ICU and Emergency Department, handling a high volume of patients and cases. The position offers competitive compensation, including a base salary, guaranteed incentive, and potential relocation incentive. The UW is committed to diversity and inclusiveness, encouraging applications from women and minority candidates.

NAVAL ARCHITECT

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 07, 2024

This public notice flyer informs applicants about potential vacancies in the Acquisition Demonstration Project, part of the Department of the Navy. It emphasizes that applications must follow specific 'How to Apply' instructions, and responses to this flyer won't guarantee a Notice of Result. The role requires US citizenship, federal employment suitability, direct deposit participation, and potential E-Verify clearance. Males born after 12-31-59 must register for Selective Service. A security clearance is necessary, and the position may involve travel to CONUS and OCONUS. Qualifications include a professional engineering degree, or equivalent experience, and specific experience in analyzing submarine engineering designs. The position is covered under the Defense Acquisition Workforce Improvement Act and may require DAWIA certification. The salary range is capped at GS-15, step 5, currently $185,824.

ELECTRICAL ENGINEER

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Bangor, Washington Bangor, Washington

Posted Dec 07, 2024

This is a public notice flyer for anticipated vacancies in a federal agency. Interested applicants must follow specific application instructions, as applications won't be accepted through this flyer. The notice outlines various requirements for potential candidates, including US citizenship, federal employment suitability, direct deposit participation, E-Verify check, and professional licenses. The position requires a current Professional Engineer's license and a valid US driver's license. Candidates must also be able to travel extensively, both domestically and internationally. The role necessitates at least one year of specialized experience in electrical engineering, as detailed in the resume. Veterans' preference does not apply under this hiring authority, but supporting documentation is required if claimed.

CY COOK

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 07, 2024

The text describes a job opening for a food preparation position at the 92 Force Support Squadron, Child Development Center, Fairchild AFB, WA. The role involves roasting, broiling, baking, frying, boiling, steaming, and stewing meats, fish, and poultry, as well as preparing soups, stocks, broths, gravies, sauces, and puddings. This is a full-time position with hours ranging from 35-40 per week. The job requires a Food Handlers Certificate, satisfactory completion of pre-employment checks, a physical lifting test, and current immunizations. Qualifications include experience in food preparation principles, yield testing, and knowledge of food ordering, issuing, and storage procedures. The role involves frequent lifting of up to 40 pounds, constant standing and walking, and exposure to hot, noisy kitchens and potential hazards like burns and cuts.

Assessment Evaluation Placement Specialist

Company: Court Services and Offender Supervision Agency for DC - Court Services and Offender Supervision Agency for DC - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The position is in the Office of Behavioral Interventions (OBI), Assessment, Evaluation and Placement Unit (AEPU) in Washington D.C. The role involves managing offender screenings, assessments, and evaluations to place them in appropriate interventions. Requirements include U.S. citizenship, background check, and relevant social services licensure or certification. A bachelor's degree in behavioral or social sciences is needed, or equivalent experience. One year of specialized experience in case management for offenders with mental health conditions is required.

Nurse (Purchased Geriatrics & Extended Care) Intermittent

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 07, 2024

The PGEC RN assesses and coordinates patient care, collaborating with interdisciplinary team members, assisting in discharge planning, acting as a resource liaison for extended care options, providing education on referral processes, and facilitating communication between healthcare providers and community resources. Requirements for the role include U.S. citizenship, passing a urinalysis test, Selective Service Registration for males born after 12/31/1959, a probationary period, background/security investigation, online onboarding, pre-employment physical examination, seasonal influenza vaccination, and COVID-19 vaccination. Qualifications include English language proficiency, graduation from an approved nursing school, current nursing registration, and meeting specific grade determinations based on scope, education, and dimensions of practice.

Medical Instrument Technician (EKG)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 07, 2024

The Electrocardiograph (EKG) Medical Instrument Technician (MIT) role involves being part of the Cardiology team, interpreting physician requests, explaining procedures to patients, documenting records, and performing standardized testing. U.S. citizenship is required, and proficiency in English is mandatory. No specific educational requirements exist, but experience and certifications like BCLS and ACLS are desirable. The role involves heavy lifting, visual acuity, and hearing, and requires adherence to universal precautions and CDC guidelines. Vaccination against COVID-19 is mandatory for selected applicants.

Senior Advancement Officer

Company: National Foundation on the Arts and the Humanities - National Endowment for the Humanities

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

NEH is a government agency offering positions requiring U.S. citizenship, relevant experience, and a favorable background check. The GS-13 position necessitates at least one year of specialized experience in donor acquisition, engagement, and retention. The role involves planning, stakeholder management, and technical competence. Special selection priority is available for eligible ICTAP applicants, veterans, military spouses, and those with disabilities. Registration with Selective Service is mandatory for male applicants born after 1959.

TECHNICAL WRITER-EDITOR

Company: Other Agencies and Independent Organizations - National Archives and Records Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job posting is for a Technical Writer-Editor position within the Office of the Federal Register at the National Archives and Records Administration. The role involves developing technical skills and contributing to the overall operations of the OFR. The position requires one year of specialized experience in editing legal or regulatory documents, problem-solving, and effective communication. Alternatively, a master's degree or equivalent graduate education is acceptable. The role is open to U.S. citizens or nationals and offers a comprehensive benefits package as a federal employee.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages