Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Teachers at Glover Park KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Nov 21, 2024

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize the importance of teachers and staff in shaping children's futures. The role of a Teacher involves implementing curriculum, creating a nurturing environment, partnering with parents, and cultivating positive relationships with families. Benefits include competitive pay, discounted child care, health benefits, and more. KinderCare is an Equal Opportunity employer committed to diversity and inclusion.

Personal Trainer, Washington DC

Company: Equinox

Location: Washington, DC

Posted Nov 21, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a passionate and high-performing individual for a Personal Trainer position. The role involves managing an active client base, executing fitness assessments, and creating personalized workout programs. Equinox offers competitive compensation, benefits, and opportunities for professional growth, including a premier education program and potential for management roles. The company culture emphasizes high performance living, innovation, and a team-oriented approach.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3328)

Company: Target

Location: Washington, DC

Posted Nov 21, 2024

Target offers flexible on-demand work with a pay range of $17.75 - $26.65 USD per hour. On-demand team members can create their own schedules by picking up shifts via the myTime mobile app. Regular attendance is required, with shifts needed every 4 weeks. The role involves providing exceptional guest service, maintaining store appearance, and handling various tasks such as cashiering, stocking, and price accuracy. Target values team members' growth and offers training. Essential skills include focus in a fast-paced environment, communication, and physical capabilities like lifting up to 44 pounds.

Cook - DC Public Schools - Cluster 5

Company: Aramark

Location: Washington, DC

Posted Nov 21, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Radiologic Technologist - 40 Hrs Float - Bellevue - 5K SOB

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 21, 2024

The company has recently implemented a wage increase of up to 9%, along with a $5,000 sign-on bonus. The role involves providing Radiology services to patients, ensuring high-quality imaging, and maintaining diagnostic equipment. Key responsibilities include performing quality radiographic and specialty images, positioning patients comfortably, and adhering to safety standards. The ideal candidate should be a Certified Radiologic Technologist, have strong communication skills, and demonstrate a commitment to excellent customer service and radiation safety.

Human Resources and Immigration Coordinator

Company: CrossCountry Consulting

Location: Washington DC

Posted Nov 21, 2024

The job description is for a Human Resources coordinator who will provide operations and support to the Human Resources team. The role involves facilitating onboarding and offboarding processes, handling IT requests, auditing employee records, and managing multiple projects. The ideal candidate should have a Bachelor's degree in business administration, human capital resources, or communications, and experience with Microsoft Office Suite applications.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 21, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Director of Data Science & Artificial Intelligence (AI) - (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 21, 2024

Fannie Mae offers a compelling leadership position in data science and AI, where you will lead a team to develop advanced analytics, AI techniques, and data science solutions. The role involves driving advancements in AI, ensuring collaboration across teams, and overseeing the application of data mining techniques. The ideal candidate should have 8+ years of relevant experience, exceptional leadership skills, and strong proficiency in programming languages like Python, R, and SQL. A Master's degree or PhD in related fields is preferred. The candidate should also have extensive experience with cloud computing environments, AI/ML platforms, and popular machine learning libraries. Familiarity with DevOps practices and MLOps principles is a plus.

Medical Lab Technician

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Nov 21, 2024

The MLT role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. The MLT is responsible for documentation, customer service, and computer data entry. They also participate in performance improvement activities and may oversee lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Cyber Strategy Consultant- Hybrid

Company: Deloitte

Location: Washington, DC

Posted Nov 21, 2024

Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is offering an opportunity for cyber professionals to elevate their careers. The role involves serving as a critical team member to Deloitte's Cyber Strategy clients in various sectors, conducting cyber assessments, developing frameworks, and managing risks. The ideal candidate should have a Bachelor's degree, 3+ years of cybersecurity solutions experience, and 1+ years of experience with NIST Special Publication or RMF assessments. The role requires on-site work in DC, Maryland, or Virginia, and 50% travel. Deloitte offers a competitive wage range, professional development opportunities, and a diverse, inclusive culture.

Culinary Director I

Company: Aramark

Location: Washington, DC

Posted Nov 21, 2024

The Culinary Director at Georgetown University (GU) Dining is a strategic leadership role responsible for driving the culinary reputation of GU Dining. The position involves overseeing food quality, cost, and innovation, ensuring compliance with health and wellness standards, and sustainability. The Director will lead a team of chefs and sous chefs, fostering a culture of innovation and excellence. They will also engage with students, advocates, and the local community, supporting initiatives like the GU Food Pantry. The role requires a Bachelor's degree or Associate's degree with relevant experience, and offers a salary range of $90,000 to $120,000.

Third Party Cyber Assurance (TPCA) Assessor

Company: Merrill

Location: Washington, DC

Posted Nov 21, 2024

Bank of America is seeking a Third Party Cyber Assurance (TPCA) Assessor to conduct information security assessments for third-party vendors. The role involves evaluating third-party information security risks, partnering with vendors for assessment preparation, and identifying/escalating non-compliant risks. The ideal candidate should have IT security audit/assessment experience, strong technical skills in information security and business continuity, and excellent communication abilities. The position offers a competitive salary, benefits, and opportunities for career growth.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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