Excellent Customer Service Skills Jobs in Washington DC

99,264 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

LPN GIG- Per Diem/Flex/PRN -Mercy Washington

Company: Mercy

Location: Washington, Missouri

Posted Nov 01, 2024

Mercy is seeking Per Diem/Flex Float LPN's in the St Louis region, offering $30/hour with shift incentives. The role involves providing patient care under supervision, with flexibility in day/night shifts and hours worked. Mercy values compassionate care and exceptional service, offering a supportive community and opportunities for career growth. The LPN-GIG will float between designated Mercy Hospital facilities, with preferred experience of 2 years. BLS certification and IV-Certification are required.

70182-LP Customer Service Associate II

Company: The TJX Companies, Inc.

Location: Washington, DC

Posted Nov 01, 2024

Marshalls, a retail store, is seeking a Loss Prevention Officer. The role involves acting as a visual deterrent to prevent potential loss, greeting customers, and reporting suspicious behavior. The company culture is described as dynamic, encouraging, and supportive, with opportunities for career growth. Benefits include a discount, 401(k) contributions, and various insurances. The starting pay range is $17.50 to $18.50 per hour.

Senior Fraud Strategy Analyst

Company: Robinhood

Location: Washington, DC / Remote

Posted Nov 01, 2024

Robinhood Markets, a leading fintech company, is seeking a Senior Fraud Analyst to join its Credit Card Fraud & Risk team. The role involves managing fraud risk for the Robinhood Gold Card, developing fraud detection and prevention strategies, and collaborating with cross-functional teams. The ideal candidate should have strong quantitative analytical skills, experience in managing fraud defenses for consumer credit products, and proficiency in SQL, R, or Python. Robinhood offers competitive compensation, comprehensive health insurance, and a supportive work environment.

Obstetrician/Gynecologist (Providence St. Peter Hospital)

Company: Providence

Location: Olympia, Washington

Posted Nov 01, 2024

Providence Medical Group is offering a full-time Obstetrician/Gynecologist position at St. Peters Hospital in Olympia, Washington. The role involves a mix of inpatient and outpatient clinical duties, along with academic teaching responsibilities for the Family Medicine Residency Program. The compensation ranges from $309,588 to $446,745 per year, including potential incentives. The hospital is a 390-bed regional referral center, recognized by U.S. News and World Report. Olympia, the location, offers a variety of activities and a strong school system.

Manager, Personal Training Programming and Development, Washington DC

Company: Equinox

Location: Washington, DC

Posted Nov 01, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a Movement, Nutrition, Regeneration (MNR) Manager. The role involves upholding the Equinox experience through education, programming, and trainer development. The MNR Manager will collaborate with various departments to foster a synergistic culture, drive professional development, and maintain brand standards. Key responsibilities include ensuring quality in Personal Training services, leading team culture, employee development, managing PT standards, and maintaining assessment room functionality. The ideal candidate should have a genuine interest in high-performance lifestyle, superior instructional skills, and the ability to create a positive team culture.

Targeting Specialist SME

Company: NTT DATA Services

Location: Washington, DC

Posted Nov 01, 2024

NTT DATA is currently seeking a Targeting Specialist SME for a position in Washington, DC. The role involves providing expertise in law enforcement, homeland defense, emergency preparedness, and security. Key responsibilities include assessing organizational baselines, working with senior government officials, guiding stakeholder engagement, identifying system inadequacies, participating in strategy sessions, and providing expert consulting. Basic qualifications include a BA degree, 10+ years of experience in Intelligence Analysis, and a Top Secret Clearance. NTT DATA is a global innovator in business and technology services, committed to diversity and inclusion.

Catering Coordinator

Company: Sodexo

Location: Washington, DC

Posted Nov 01, 2024

Sodexo offers a comprehensive employee benefits package and detailed job descriptions. As a Catering Coordinator, you'll serve as a point of contact for events, requiring strong communication skills, teamwork, adaptability, and a passion for maintaining a healthy and safe environment. Sodexo values its employees, providing opportunities for career growth and a flexible work environment.

Sr. Sales Executive, Digital Marketing (Central US)

Company: Thomson Reuters

Location: Washington, DC

Posted Nov 01, 2024

Thomson Reuters is seeking experienced Senior Sales Executives to join their FindLaw Field Sales Team. The role involves developing and growing new accounts within a base of small to mid-sized law firms, utilizing prospecting and consultative selling skills. The ideal candidate should have a Bachelor's degree, 4+ years of B2B online marketing, media sales, or digital marketing experience, and consultative sales experience. They should also have legal industry knowledge and technical aptitude. The company offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work. The target total cash compensation range is $182,000 - $371,800.

Help Desk/ Windows Support

Company: Prominent Edge

Location: Washington DC

Posted Nov 01, 2024

The company is looking for an Information Help Desk Windows Support in Gaithersburg MD to join their team. The job requires experience in supporting customers, writing documentation, and applying basic network concepts. The company offers great benefits, including paid time off, 401k matching, and comprehensive health care plans.

Cyber Security Expert

Company: IBM

Location: US Washington

Posted Nov 01, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves working with clients across the globe, improving their hybrid cloud and AI journey, and making meaningful change. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

RN Endoscopy SPU 4-10's New Contract Differentials Capitol Hill

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 01, 2024

The job involves providing comprehensive nursing care to patients, adhering to Kaiser Foundation Health Plan of Washington's standards and policies. The Registered Nurse is a key member of the healthcare team, responsible for patient assessment, care planning, and implementation. They collaborate with other healthcare professionals to ensure holistic patient care, including addressing psychosocial, cultural, and emotional needs. The role also involves health promotion, preventive measures, and patient education. The nurse must maintain a safe environment, adhere to infection control standards, and participate in quality assurance activities. Basic qualifications include an Associate's degree in Nursing, a Registered Nurse license, and certifications in Basic Life Support and Advanced Cardiac Life Support. Preferred qualifications include ambulatory care nursing experience, primary nursing or case management experience, and a Bachelor of Science in Nursing.

Mental Health Collaborative Care Clinician, Part Time (Hybrid) - Northgate

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 01, 2024

The job involves providing a wide range of clinical psychosocial services for adult and child members in various settings, including evaluation, counseling, education, advocacy, and resource brokering. The role requires collaboration with supervisors, care team providers, and allied health professionals to plan and direct individual patient treatment programs. Essential responsibilities include conferring with supervisors about members' progress, providing support to families, utilizing resources from public and private agencies, participating in program development, and reporting safety concerns. The position also involves instructing patients and families about treatment compliance, administering therapeutic interventions, and maintaining confidential records. Full licensure is expected within 3-4 years of hire.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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