Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Studio Manager, 14TH - SoulCycle

Company: Equinox

Location: Washington, DC

Posted Oct 31, 2024

Equinox Group, a high-growth collective of influential lifestyle brands including SoulCycle, Equinox, Blink, Pure Yoga, Equinox Hotels, and Equinox Media, is seeking a Studio Manager. The ideal candidate will embody the SoulCycle culture, have strong business acumen, and be interpersonally savvy. Responsibilities include fostering the SoulCycle community, developing holistic business plans, building effective teams, and creatively problem-solving. The role requires superior customer service skills, organization, clear communication, and flexibility, including working weekends and holidays.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 31, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

2025 Undergraduate Embedded Specialized Compute Engineering Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 31, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is hiring an Undergraduate Embedded Specialized Compute Engineer Intern.

Head of Content and Channels

Company: Meta

Location: Washington, DC

Posted Oct 31, 2024

Meta is seeking a Head of Content and Channels to join their internal comms leadership team. This role involves overseeing creative and channels strategies, managing a team of creative and events experts, and liaising with the MZ Comms team. The ideal candidate should have a Bachelor's degree in Communications, Marketing, Journalism, or a related field, and at least 10 years of professional experience in internal or corporate communications. They should have experience writing for a global audience, managing multiple projects, and solving problems using judgment and analysis. The role offers a competitive salary, bonus, equity, and benefits.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 31, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

RN Medical Surgical Telemetry 3-12 Hour Nights New Contract Differentials Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 31, 2024

The job posting is for a Medical Surgical Telemetry position with 3-12 hour night shifts, including rotating weekends and holidays. The role offers various differentials such as acuity, location, night, and weekend differentials. The ideal candidate should have minimum experience in med-surg, tele, or long-term acute care, and be open to training with strong clinical/critical thinking skills. An American Heart Association BLS is required to start, with ACLS needed within 30 days. The position involves providing nursing care to a defined group of patients, adhering to Kaiser Foundation Health Plan of Washington's nursing care standards, and collaborating with the healthcare team. The RN will oversee patient assessment, formulate and implement care plans, and provide ongoing evaluation of patient response to care.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Oct 31, 2024

Sodexo, a company working at Howard University, offers a supportive work environment, training opportunities, and comprehensive benefits. The role of a Grill Cook involves preparing nutritious dishes, ensuring customer service, and maintaining a healthy and safe environment. Sodexo emphasizes teamwork, adaptability, and a positive attitude. The job is full-time or part-time with a pay range of $21.15 per hour.

FAST Labs - Senior Principal Scientist for Edge and Spectral AI (Hybrid)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Oct 31, 2024

The job description is for a Senior Principal Scientist position at BAE Systems, leading the Edge and Spectral Artificial Intelligence AI research group. The role involves designing, developing, and executing innovative scientific solutions to complex technical problems, and requires a strong background in AI, machine learning, and cognitive electronic warfare.

Program Manager

Company: Redhorse

Location: Washington DC

Posted Nov 01, 2024

Redhorse Corporation is hiring a Program Manager to support the Chief Digital Artificial Intelligence Office's contribution in the DoD's integrated biosurveillance program. The position requires experience with Agile software development methodologies, modern software architectures, and DevSecOps. The company is an equal opportunity employer and offers accommodations for qualified individuals with disabilities.

Physician-Peds Endocrine

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Oct 31, 2024

MultiCare Mary Bridge Children's Hospital, established in Tacoma, WA in 1955, is seeking a BC/BE Pediatric Endocrinologist. The hospital, a top-performing and award-winning institution, offers comprehensive services including primary care, emergency services, inpatient care, outpatient specialty clinics, and a level IV NICU. It serves over 13 referring hospitals across 9 counties, providing 24/7 fully staffed services. The hospital is mission-driven, award-winning, growing, and leading in research. It offers competitive compensation, excellent benefits, generous time off, career growth opportunities, research opportunities, and a wellness program. The Pacific Northwest location provides breathtaking views of mountains, forests, and water.

General Manager (Senior Property Manager)

Company: Bozzuto

Location: Washington, DC

Posted Oct 31, 2024

Bozzuto is a company that values community, inclusivity, and excellence. They strive to create exceptional experiences for all stakeholders, from residents to associates. The General Manager role involves leading by example, inspiring the team to meet sales, marketing, and operational goals, managing financial performance, and fostering strong relationships with all constituents. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement, emphasizing the well-being and professional growth of its employees.

Staff Nurse - Urology (24 hours Tacoma)

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Oct 31, 2024

The company is committed to its employees, offering competitive wages with potential increases of up to 15%. The job role involves providing nursing care to patients, adhering to specific standards and policies. The Registered Nurse is a key member of the healthcare team, responsible for patient assessment, care planning, and implementation. They also collaborate with other healthcare team members, communicate effectively with patients and families, and participate in educational programs. Basic qualifications include an Associate's degree in Nursing, a Registered Nurse license, and Basic Life Support certification. Preferred qualifications include ambulatory care nursing experience, primary nursing or case management experience, and a BSN degree.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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