Excellent Customer Service Skills Jobs in Washington DC

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Looking for Excellent Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Washington DC area.

Information Systems Security Officer

Company: CGI

Location: Washington, DC

Posted Oct 04, 2024

CGI Federal is seeking an Information Systems Security Officer with active Top-Secret clearance for a large federal government project. The ISSO will work in an agile environment, utilizing various skills and languages. The role involves analyzing and designing controls for cloud environments, coordinating regulatory submissions, and performing security maturity assessments. Required qualifications include a Bachelor's degree, experience with RiskVision, Xacta, and JCAM, and prior technical roles within similar organizations. US Citizenship is required, and the position offers competitive compensation, comprehensive insurance, and various benefits.

Catering Sales Coordinator - Georgetown Catering

Company: Aramark

Location: Washington, DC

Posted Oct 04, 2024

The Catering Sales Coordinator at Aramark is responsible for managing catering events, including booking, documentation, and client communication. The role involves data entry, meeting coordination, and ensuring food safety and quality. Aramark offers competitive compensation, benefits, and opportunities for professional growth. The ideal candidate should have previous customer service and catering experience, strong digital literacy, and excellent communication skills.

SP - Associate Broker

Company: CBRE

Location: Washington, DC

Posted Oct 04, 2024

The job role of a CBRE SP-Associate involves developing business, marketing commercial real estate properties, and negotiating leasing terms, purchases, or sales. Key responsibilities include securing new business opportunities, providing clients with relevant property information, and preparing reports and agreements. The role requires a Bachelor's Degree, a Real Estate License, and proficiency in Microsoft Office. CBRE values diversity and provides reasonable accommodations for individuals with disabilities.

Maternal Fetal Medicine Physician

Company: Pediatrix Medical Group

Location: Seattle, Washington

Posted Oct 04, 2024

Pediatrix Medical Group is seeking a Per Diem Maternal Fetal Medicine Specialist for coverage needs in Seattle, WA. The role involves Monday - Friday clinic coverage for 8 hours, and on-call duties including weekends. Qualifications include board certification in MFM, active WA license or IMLC eligibility. Benefits include travel expense coverage and malpractice insurance. The starting pay is $250.00 per hour for clinic hours.

Client Relationship Executive, Veterans Affairs

Company: Deloitte

Location: Washington, DC

Posted Oct 04, 2024

Deloitte is seeking a Client Relationship Executive with at least 10 years of experience in federal client relationship management and professional services sales. The role involves driving targeting efforts, developing strategic plans for revenue generation, building relationships with key client executives, and providing deep knowledge of the client's engagement history and culture. The ideal candidate should have a proven track record in capture and sales, experience with Veterans Affairs clients, and be based in the DMV area. The wage range for this role is $151,400 to $311,000.

Spanish Linguist - Lorton, VA

Company: KACE

Location: Washington DC

Posted Oct 04, 2024

The job posting is for a linguist position at KACE, a company that works on critical projects for the government. The linguist will be responsible for transcribing and translating sensitive material from Spanish to English, and will work in a government facility. The job requires a bachelor's degree and three years of experience, and the ability to work under pressure and meet deadlines.

Core Faculty, Physician (FM) - UPMC Washington Family Medicine Residency Program

Company: UPMC Southwestern PA

Location: Washington, Pennsylvania

Posted Oct 04, 2024

UPMC Washington is a highly-rated regional hospital in Pennsylvania, established in 1971. It offers a Family Medicine Residency Program and is seeking a Board-certified Family Medicine physician for a Core Faculty position. The role involves full spectrum Family Medicine, teaching residents and medical students, and providing exceptional care in three unique office locations. The position offers a competitive salary, benefits, and full malpractice coverage.

Tech Lead, Data Engineer

Company: Lovelytics LLC

Location: Washington DC

Posted Oct 04, 2024

Lovelytics is seeking a Data Engineering Technical Lead to join their team and help deliver strategic client engagements. The role involves working on client-facing projects, collaborating with team members, and developing full ownership of execution on client engagements.

Sr. Department Manager (Orthopedics, Sports Med, ENT, Podiatry) - Tacoma / Olympia WA,

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Oct 04, 2024

This job posting is for a Senior Department Manager position overseeing Orthopedics, Sports Medicine, Podiatry, and ENT across two sites in Tacoma and Olympia. The role involves supervising daily operations, ensuring high-quality care, implementing patient care standards, and managing budgets. The ideal candidate should have a minimum of three years of management experience, a Bachelor's degree in healthcare or a related field, and strong interpersonal skills. Preferred qualifications include healthcare management experience, a license in CO/WA, and a Master's degree.

Mechanical Field Engineer

Company: Amentum

Location: Washington DC

Posted Oct 04, 2024

The job description is for an engineering expert who will provide support for transportation and logistics-related efforts. The role involves performing design development, analysis, and review tasks, as well as generating design specifications, developing technical documentation, and conducting site visits.

(USA) Technician, Refrigeration/HVAC

Company: Walmart

Location: Washington, UT

Posted Oct 04, 2024

Walmart is seeking a Supermarket Rack Refrigeration HVAC Technician for a dynamic team. The role involves maintaining and repairing HVAC/R equipment using commercial skills and tools. The position offers competitive compensation, bonuses, and benefits including health, vision, dental, life insurance, 401k with company match, and free college through Live Better University. The ideal candidate should have vocational or technical HVAC/R certification, experience in commercial refrigeration, and be comfortable working at heights. Walmart provides a supportive work environment, competitive pay, and various benefits.

Senior Project Manager - DC/Metro

Company: Procon Consulting

Location: Washington DC

Posted Oct 04, 2024

Procon Consulting is seeking a Construction Senior Project Manager for a long-term opportunity in the Washington DC area. The ideal candidate will have 10+ years of experience in construction management and leadership skills.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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