Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Account Executive

Company: Botkeeper Inc

Location: Remote

Posted Dec 14, 2025

This job description outlines the responsibilities and qualifications for an Account Executive role at Botkeeper, emphasizing growth-driven sales, account ownership, and performance metrics. It highlights required skills, certifications, and benefits like competitive compensation and remote work opportunities.

Manager - Support Engineering

Company: GitLab

Location: North America,Latin America

Posted Dec 14, 2025

This role involves leading a Support Engineering team, improving customer support processes, and fostering team growth. The position offers competitive salaries and opportunities for technical development.

Senior Jira Administrator

Company: Canonical

Location: EMEA

Posted Dec 14, 2025

Canonical, a leading open-source software provider, is seeking a Jira Administrator to manage their Atlassian Jira Cloud platform. The role involves automation, integration, and data-driven decision-making within a global team. The company emphasizes innovation, remote work flexibility, and competitive benefits, positioning itself as a pioneer in open-source technology.

Music Data Analyst (Spanish)

Company: 1021 Creative

Location: USA

Posted Dec 14, 2025

This job posting describes a bilingual Music Data Analyst role with responsibilities in data management, quality control, and client support. It outlines required skills in Spanish and English, organizational abilities, and benefits like remote work and health insurance.

Customer Service Rep in a Contractor Role / Pick Your Hours / Weekly Pay

Company: Omni Interactions

Location: USA

Posted Dec 14, 2025

Omni is seeking independent contractors for customer support roles with flexible scheduling, earning potential of $14-$20/hour, and specific technical requirements. The job emphasizes communication skills, quiet work environments, and compliance with location restrictions while offering autonomy in scheduling.

Digital Sales Specialist

Company: IBM

Location: Valencia, ES

Posted Dec 15, 2025

This text promotes an IBM Global Sales role emphasizing collaboration, innovation, and career growth opportunities. It highlights working with clients, driving digital transformation, and being part of a supportive global team focused on solving business challenges through technology and expertise.

Lead Full-Stack Developer (NextJS/Expo)

Company: Talent Hackers

Location: Latin America

Posted Dec 14, 2025

This job description outlines a Lead FullStack Developer role requiring proactive leadership, technical expertise in NextJS/Expo, and experience with AWS. It emphasizes mentoring, client collaboration, and delivering scalable solutions while highlighting cultural fit values like organization and communication.

Staff AI Innovation Engineer - Employee Experience

Company: Airbnb

Location: USA

Posted Dec 14, 2025

This role involves developing AI-powered solutions for employee experience, collaborating with cross-functional teams, and creating innovative tools to enhance workflows and data-driven decisions.

Data Analyst

Company: Form Health

Location: USA

Posted Dec 14, 2025

Form Health is a telemedicine obesity treatment clinic offering high-quality care through a multidisciplinary team. They seek a Data Analyst to drive data-driven decisions across product development and operations, with a focus on improving healthcare outcomes. The role includes building dashboards, collaborating with cross-functional teams, and working remotely. The company emphasizes patient-centric care, innovation, and a diverse, inclusive workplace with competitive benefits.

Customer Success Architect

Company: GitLab

Location: Japan

Posted Dec 14, 2025

This job description outlines the role of a Customer Success Architect at GitLab, emphasizing alignment with customer goals, technical enablement, and long-term relationship building. The position requires expertise in DevSecOps practices, strong communication skills, and collaboration across teams to drive product adoption and customer satisfaction.

Director of Product - Develop

Company: Webflow

Location: USA

Posted Dec 14, 2025

Webflow is seeking a Director of Product to lead their Develop pillar, focusing on AI-powered tools and developer experiences. The role involves shaping strategy, collaborating with engineering, and driving innovation while offering competitive compensation and benefits.

Senior Software Engineer - Backend - Growth Platform

Company: Kraken

Location: USA

Posted Dec 14, 2025

Kraken promotes crypto adoption with a global team, focusing on innovation and security. They seek experienced engineers to build scalable tools and enhance user experiences.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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