Excellent Customer Service Skills Jobs

1,738,578 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Sales Engineer

Company: Mechanical Orchard

Location: Remote

Posted Dec 07, 2025

Mechanical Orchard specializes in safely modernizing critical business applications to make them adaptable to market challenges. They apply Agile principles and AI pragmatically, aiming to transform how companies operate and innovate. The company is seeking a Sales Engineer to help acquire new logos and expand trust in their modernization programs.

Senior Product Designer

Company: Reka

Location: USA

Posted Dec 07, 2025

The Senior Product Designer role at Reka focuses on bridging the gap between cutting-edge machine learning technologies and user-centric design. The role involves leading design initiatives, conducting user research, creating prototypes, establishing design systems, and collaborating across departments. Reka is a globally distributed AI startup with a mission to build useful multimodal AI and empower organizations.

Sr. SOAR Engineer - Splunk SOAR/Phantom

Company: Optiv

Location: USA

Posted Dec 07, 2025

The job posting is for a Senior Security Orchestration Automation and Response (SOAR) Engineer to join a managed services team. The role involves designing, developing, and deploying SOAR solutions to automate security operations tasks and workflows. The ideal candidate should have 6+ years of related work experience, 4+ years of technical architecture experience with SIEM and SOAR, and strong understanding of networking, operating systems, security technologies, and application programming/scripting languages.

Marketing Manager - SaaS Partnerships & Brand Growth

Company: Xplor

Location: USA

Posted Dec 07, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage the hassles of running and growing a business. The company is unified by its purpose of helping people succeed and offers a Marketing Manager position for SaaS Partnerships and Brand Growth, focusing on executing dynamic marketing initiatives, partner marketing, account-based marketing, events, and social media strategy.

Threat Analyst - 3rd Shift

Company: Optiv

Location: USA

Posted Dec 07, 2025

This job posting describes a remote Threat Analyst position requiring experience in information security, shift flexibility, and expertise with security tools. The role involves monitoring threats, analyzing incidents, and collaborating with teams. The company emphasizes diversity, work-life balance, and professional development opportunities while outlining specific technical qualifications and responsibilities.

Software Engineer (back-end)

Company: Tines

Location: Ireland

Posted Dec 07, 2025

The role involves working on the availability, scalability, and resiliency of customers' systems, as well as backend development. It offers opportunities to shape technical direction, product, and culture. The company values collaboration, learning, and work-life balance.

Senior Curriculum & Instructional Design Specialist

Company: VSP Vision

Location: USA

Posted Dec 07, 2025

The job description outlines the responsibilities and requirements for an Instructional Designer role. The role involves overseeing training curriculum, designing learning programs, developing instructional materials, managing projects, and evaluating training methodologies. The ideal candidate should have a relevant degree, 6+ years of experience, expertise in instructional design, and proficiency in various software tools.

Lead SDET Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 07, 2025

Green Dot is seeking talented professionals across the United States to join their team and develop smart money management and payment solutions. They are transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong company culture. The job description outlines responsibilities for a Performance QA role, including leading and maintaining performance test automation frameworks, developing test cases, writing SQL queries, and managing a team of QA engineers.

Founding Recruiter

Company: Allium

Location: USA

Posted Dec 07, 2025

Allium is a company that aims to make blockchain data accurate, simple, and fast. They address the challenges of accessing and interpreting blockchain data by ingesting, sanitizing, and standardizing the data. Allium serves analysts and engineers with different platform offerings and has customers including Visa, Stripe, Grayscale, Phantom, and Uniswap. They are on a mission to index and organize blockchain data similar to what Bloomberg did for financial data and Google did for public webpage data.

Senior Manager - Accounts Receivable

Company: Aurora Solar

Location: USA

Posted Dec 07, 2025

Aurora Solar is a company on a mission to create a future of solar for all. They offer award-winning software that empowers solar professionals to design, sell, and install residential and commercial solar arrays accurately and at scale. The company has been recognized for its remote work culture and commitment to being a green business. The Accounts Receivable team ensures timely and accurate customer billing, cash application, and collections to support the company's financial health.

AI-First Engineering Lead (Web SDK)

Company: Storyteller

Location: Romania

Posted Dec 07, 2025

The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company offers a fully remote position with a competitive salary and an exciting, high-growth product.

Video Editor (Gaming)

Company: Bamboo Works

Location: Philippines

Posted Dec 07, 2025

A gaming content brand is hiring a skilled Video Editor to join their team and create long-form YouTube videos featuring game recommendations, reviews, and listicles. The role involves editing 10+ minute videos per week, adding engaging text overlays and animations, collaborating with the client via Discord, and conducting competitor analysis to improve content performance.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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