Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Senior Machine Learning Engineer - Dash

Company: Dropbox

Location: Canada

Posted Dec 18, 2025

This job description highlights a Senior Machine Learning Engineer role at Dropbox, emphasizing contributions to AI-driven innovations and impactful user experiences. The position involves designing large-scale ML systems, collaborating across teams, and advancing the company's mission. Requirements include expertise in ML/AI systems, programming languages, and experience with cutting-edge technologies. The role offers opportunities to shape future directions and influence millions of users through transformative AI solutions.

Project Manager (Marketing Operations)

Company: Vonage

Location: Mexico

Posted Dec 18, 2025

This job description outlines a Marketing Operations Project Manager role focused on project execution, cross-functional collaboration, and operational efficiency. It details responsibilities like managing workflows, maintaining communication, and coordinating stakeholders, alongside required skills in project management, communication, and software tools.

Senior Strategy & Operations Program Manager

Company: Dropbox

Location: Canada

Posted Dec 18, 2025

This job description outlines a Senior Strategy & Operations Program Manager role at Dropbox, emphasizing cross-functional collaboration, operational excellence, and strategic leadership. The position requires experience in program management, data-driven decision making, and aligning teams across Product, Engineering, Design, and GTM. Key responsibilities include defining strategic vision, managing operating cadences, and driving execution while maintaining transparency and accountability.

Staff Technical Program Manager - Carrier Integrations

Company: Shippo

Location: USA

Posted Dec 18, 2025

Shippo's mission is to support ecommerce through shipping solutions. The role involves managing carrier integrations and offers competitive benefits like healthcare, flexible work, and professional growth opportunities.

Senior Strategy & Operations Program Manager

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description outlines a Senior Strategy & Operations Program Manager role at Dropbox, focusing on driving operational excellence through cross-functional collaboration. The position requires translating strategic vision into actionable plans, managing operating cadences, and leading initiatives across product, engineering, and executive teams. Key qualifications include extensive program management experience, data-driven decision making, and expertise in scaling operational systems for high-growth environments.

iOS Software Engineer - Mobile Infrastructure

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description highlights a critical role in enhancing Dropbox's mobile infrastructure, focusing on improving build systems and CICD pipelines. The position offers opportunities to collaborate with cross-functional teams and shape core systems impacting millions of users. Responsibilities include maintaining tooling, optimizing workflows, and supporting scalable solutions. Compensation ranges are provided for different US zones.

Head of Home Supply

Company: Airbnb

Location: Canada

Posted Dec 18, 2025

This job description outlines a leadership role at Airbnb Canada focused on growing the Homes Supply business through strategic initiatives, team collaboration, and market expansion. The position requires extensive experience in operations and leadership, with emphasis on driving growth, fostering innovation, and maintaining high-quality standards across diverse markets.

Integrated Campaign Specialist

Company: Vonage

Location: USA

Posted Dec 18, 2025

This job description highlights a high-visibility role with opportunities for immediate impact and cross-functional collaboration. The position requires managing integrated marketing campaigns, ensuring brand consistency, and delivering results through strategic planning and stakeholder engagement. Key responsibilities include coordinating teams, analyzing performance, and maintaining consistent messaging across the organization.

Senior Infrastructure Engineer

Company: KoBold Metals

Location: USA

Posted Dec 18, 2025

The text discusses challenges in the mining industry but highlights KoBold's innovative AI-driven exploration methods and successful discoveries. It outlines a technical role requiring infrastructure expertise and emphasizes the company's growth potential and commitment to diversity.

Graphic Designer

Company: GuidePoint Security

Location: USA

Posted Dec 18, 2025

This job description outlines a Graphic Designer role requiring 5+ years of experience to create branding assets, collaborate with marketing teams, and maintain design standards. It emphasizes creativity, technical skills, and cross-functional collaboration in a corporate B2B environment.

Senior Software Engineer II - Messaging Platform

Company: HubSpot

Location: UK

Posted Dec 18, 2025

The text highlights HubSpot's messaging infrastructure team, emphasizing their role in handling massive scale email operations, ensuring reliability security and deliverability. It describes the team's work on intelligent routing, global IP networks, and mission-critical systems that power billions of messages monthly, impacting customer communication and business success.

Full-Stack Software Engineer - Product Team

Company: Canopy Connect

Location: USA

Posted Dec 18, 2025

This job posting highlights opportunities to join a growing Product Team as a FullStack Software Engineer, focusing on enhancing user experiences, building integrations, and revamping customer dashboards. The role emphasizes collaboration, ownership, and professional growth, with a competitive salary range for qualified candidates.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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