Excellent Customer Service Skills Jobs

1,737,511 open positions · Updated daily

Customer service roles that demand advanced communication, conflict resolution, and proficiency with CRM platforms like Zendesk and Salesforce Service Cloud are in high demand as companies shift to omnichannel support. With 2,605 openings across SaaS, fintech, and e-commerce, the field offers immediate opportunities for professionals who can blend empathy with tech.

Typical positions include Customer Success Manager, Support Engineer, Technical Support Specialist, and CX Analyst. Responsibilities range from onboarding new users and managing ticket lifecycles to analyzing support metrics and ensuring SLA compliance.

Salary transparency is critical for Excellent Customer Service Skills professionals because compensation varies with tool expertise, certifications, and industry. Knowing exact pay ranges empowers you to negotiate confidently and plan your career trajectory.

Staff Application Engineer - Workplace Technology

Company: Mozilla

Location: USA

Posted Dec 17, 2025

Mozilla's mission to improve the internet through innovation in AI and security is highlighted, with a job role focusing on scalable automation and collaboration. The company emphasizes diversity and offers competitive benefits.

Concierge - Call Center

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2025

This job posting outlines a Concierge role at American Specialty Health, emphasizing administrative support for virtual services, remote work requirements, and qualifications. It details responsibilities, qualifications, and company policies, including equal opportunity employment statements.

Senior Software Engineer (Localization)

Company: Mozilla

Location: Canada

Posted Dec 17, 2025

Mozilla's mission to build an open internet through innovation and community efforts. They focus on AI, security, and localization, offering impactful roles with competitive benefits.

Marketing Manager

Company: PLACE Corporate Careers

Location: Philippines

Posted Dec 17, 2025

This text describes a Marketing Manager role at Brivity VA, highlighting responsibilities like digital strategy development, campaign management, and team collaboration. It emphasizes the company's commitment to professional growth, competitive compensation, and a supportive work culture with benefits like retirement plans and stock purchase programs.

Software Engineer I Dev Tooling

Company: Sumo Logic

Location: Noida

Posted Dec 17, 2025

This job description outlines a Software Engineer role focused on developing automated tooling for release processes, collaborating with teams on CI/CD practices, and maintaining delivery pipelines. It emphasizes technical skills, problem-solving, and continuous learning in a DevOps environment.

PSG Specialist

Company: GuidePoint Security

Location: Remote

Posted Dec 17, 2025

The PSG Specialist role involves creating and reviewing cybersecurity documents, coordinating with teams, ensuring accuracy, and meeting deadlines. It requires 3.5 years of experience, technical writing skills, and proficiency in tools like Salesforce and DocuSign.

Staff Software Engineer - AI & Automation

Company: Mozilla

Location: Canada

Posted Dec 17, 2025

Mozilla's mission to improve the internet through innovation in AI and security is highlighted, along with a job opportunity for a Staff Software Engineer focusing on automation and AI-driven solutions, offering competitive benefits and a collaborative environment.

Senior AI/Python & LLM Engineer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania - with exceptions

Posted Dec 17, 2025

Lemonio offers remote senior engineer roles with competitive pay, no micromanagement, and project matching. Apply for opportunities in tech startups globally.

Sr. Program Manager - Revenue Enablement

Company: Cobalt

Location: USA

Posted Dec 17, 2025

Cobalt, a remote-first pentesting company, seeks a Sr Program Manager to drive sales enablement and training. The role involves shaping solution selling methodologies, onboarding processes, and product training while offering competitive compensation, equity, and flexible work benefits.

Big Data Solutions Architect (Professional Services)

Company: Databricks

Location: France

Posted Dec 17, 2025

This job description outlines a Big Data Solutions Architect role involving client collaboration on data challenges using Databricks, technical project delivery, and expertise in data engineering, cloud ecosystems, and distributed computing. It emphasizes skills in Python/Scala, cloud platforms, and MLOps, with travel requirements and certification preferences.

Sr. Paid Media Manager - Breakout Prop

Company: Kraken

Location: USA

Posted Dec 17, 2025

Kraken promotes crypto adoption with a global team and innovative products. They acquired Breakout, a crypto trading platform, and seek a Sr Paid Media Manager to scale their marketing efforts.

Technical Customer Growth Manager

Company: Immutable

Location: South Korea

Posted Dec 17, 2025

Immutable promotes itself as a fast-growing gaming platform with significant achievements and opportunities, highlighting its mission to revolutionize gaming through technology and its attractive employee benefits.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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