Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Thermoforming - Process Technician

Company: Pactiv Evergreen

Location: Bridgeview, IL

Posted Jul 19, 2025

Two or four year technical degree or certification. Partner with plant Training Coordinator to develop and conduct training programs for line operators and…

Project Manager - Large Complex Projects

Company: Michael Page

Location: Chicago, IL

Posted Jul 19, 2025

They have a proven track record in the construction industry and have become one of the top general contractors in Chicago. Car allowance and Gas card.

Lead Electrician

Company: Dart Container

Location: Chicago, IL

Posted Jul 18, 2025

Maintain, install, and repair equipment, electrical and electronic systems and facility electrical systems. Plan layout of wiring and install conduit, wiring…

Line Cook Food Service Cook Chef Full time Rotating

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jul 19, 2025

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing…

Thermoforming - Process Technician

Company: Pactiv Evergreen

Location: Bridgeview, IL

Posted Jul 18, 2025

Two or four year technical degree or certification. Partner with plant Training Coordinator to develop and conduct training programs for line operators and…

Commercial HVAC Service Manager

Company: Bedco Mechanical

Location: Chicago, IL

Posted Jul 18, 2025

This role is ideal for a field-experienced technician ready to step into a leadership role—or a current service manager who still enjoys rolling up their…

Midnight Pharmacist

Company: Loyola University Health System

Location: Maywood, IL

Posted Jul 19, 2025

Clinical pharmacists provide comprehensive pharmaceutical care to designated service areas or patient populations to achieve optimal patient outcomes and safety…

Commercial HVAC Service Technician

Company: Bedco Mechanical

Location: Chicago, IL

Posted Jul 18, 2025

This is a role for seasoned professionals who can take ownership of diagnosing and resolving complex mechanical issues in the field with minimal supervision.

CDL Class A Hazmat Team Driver

Company: Black Baron Transport LLC

Location: Chicago, IL

Posted Jul 20, 2025

Valid commercial driver's license (CDL) with appropriate endorsements. Proven experience as a truck driver or similar role. TSA CERTIFIED DRIVERS A PLUS.

Managing Consultant - Life Sciences Advisory - Strategy & Data Analytics (Pharma & Biotech)

Company: Guidehouse

Location: Chicago, IL

Posted Jul 19, 2025

Work with strategy consulting teams and data science teams to design and execute data-driven projects, such as market sizing/segmentation, patient journey,…

Software Test Engineer

Company: Caterpillar

Location: Chicago, IL

Posted Jul 20, 2025

Additionally, the applicant must have employment experience with: (1) Full stack SDET QA (Front end, API & Non- Functional testing); (2) Test automation…

PROJECT MANAGER - AFFORDABLE HOUSING

Company: Full Circle Communities

Location: Chicago, IL

Posted Jul 18, 2025

5 years of experience in the affordable housing field, 3 of which must be direct experience in affordable housing development. Close-out and Hand-off.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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