Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Senior Data Analyst

Company: Allied Benefit Systems

Location: Chicago, IL

Posted Jul 17, 2025

This includes playing a key role in the implementation of new trading partners; configuration of inbound and outbound ANSI X12-834 eligibility files and…

General Utility Worker

Company: Village of La Grange

Location: La Grange, IL

Posted Jul 17, 2025

The position requires general construction knowledge and the ability to operate a variety of heavy trucks and equipment for the repair, maintenance and…

Customer Service Representative

Company: HyR-Up Solutions, Inc.

Location: Wood Dale, IL

Posted Jul 17, 2025

Process orders and payments using SAP, ensuring accuracy and timeliness. Deliver prompt, courteous, and effective support via phone and email.

Senior Manager, IT Finance Transformation

Company: Master Lock

Location: Deerfield, IL

Posted Jul 17, 2025

Lead the implementation of financials-related functional and technical design, configuration, development, and support for continuous improvements and Oracle…

Electrical Field Service Technician/Engineer - Up to 15K Sign-on Bonus based on Relevant Experience

Company: Linde

Location: East Chicago, IN

Posted Jul 17, 2025

Candidate must have experience with Electrical industrial maintenance as a field service engineer/representative/technician, electrician, power distribution…

AWS Certified Cloud Architect

Company: Column Technical Services

Location: Chicago, IL

Posted Jul 17, 2025

Our customer offers a chance to design and implement cutting-edge cloud solutions while collaborating with forward-thinking clients.

Senior Manager, Internal Audit

Company: BAXTER

Location: Deerfield, IL

Posted Jul 17, 2025

Contribute to the design and implementation of our internal audit quality and improvement program, methodology, and ongoing culture of innovation and continuous…

Installation Technician

Company: Skyline Window Coverings

Location: Chicago, IL

Posted Jul 17, 2025

Active drivers license and insurable. Learn motorization installation and programming techniques with state-of-the-art automated products.

Futures Associate, Client Solutions

Company: Macquarie Group Limited

Location: Chicago, IL

Posted Jul 17, 2025

Utilizing your technical skills, you will respond to client inquiries around trade discrepancies, commission, fee and brokerage discrepancies, and perform root…

Customer Service & Sale Representative

Company: Customer Sales Representative

Location: Oak Brook, IL

Posted Jul 17, 2025

Tech-savvy with the ability to use CRM tools and reporting systems. Proactively manage assigned customer accounts and track progress toward retention goals.

Executive Chef - Toro

Company: FAIRMONT

Location: Chicago, IL

Posted Jul 17, 2025

Guest-Centric Anticipation: Anticipate guests’ needs, respond promptly, and acknowledge every guest, regardless of how busy or the time of day.

Commercial Property Manager

Company: The Inland Real Estate Group of Companies

Location: Oak Brook, IL

Posted Jul 17, 2025

Create an annual operating budget for assigned properties, and continuously monitor performance against the budget. An associate's degree is required.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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