Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Independent Sales Associate

Company: United Roofing & General Contractors

Location: Chicago, IL

Posted Jul 15, 2025

Generate and manage leads through field prospecting, referrals, and company-provided sources. Are you ready to take control of your income, grow your career,…

Mid-Level Software Developer / Hybrid / Skokie

Company: Motion Recruitment

Location: Chicago, IL

Posted Jul 15, 2025

Bachelor’s degree in computer science (or related field). Sufficient experience as a software engineer (6-8 years). 3+ Years with Angular/TypeScript.

Sales Assistant - Large Retail Customers

Company: MACVAD USA

Location: Lincolnwood, IL

Posted Jul 15, 2025

A full driver’s license is required. Data entry, file management and reporting as required. Full-time, permanent role with a global company.

RN Case Manager

Company: Moments Hospice

Location: Chicago, IL

Posted Jul 16, 2025

Licensed as a Registered Nurse / RN in the state you work in. 401(k) with company matching. As an RN Case Manager, you will play a critical role in making our…

Part Time Sales Associate

Company: Paw Naturals

Location: Chicago, IL

Posted Jul 15, 2025

*Provide guests with an exceptional experience.*. Describe any pet experience you have had, whether owning dogs or cats or experience in the pet industry.

Sales Associate

Company: Levy Sector

Location: Chicago, IL

Posted Jul 15, 2025

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Marketplace Digital Marketing Manager

Company: State of Illinois

Location: Chicago, IL

Posted Jul 15, 2025

The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance…

Registered Nurse (RN) - Hospice

Company: Suncrest Hospice

Location: Oak Park, IL

Posted Jul 15, 2025

Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance, to be able to travel across the service area.

Marketing Associate - Japanese bilingual

Company: Pasona N A, Inc.

Location: Chicago, IL

Posted Jul 15, 2025

A fast-growing manufacturing SaaS company is seeking a Bilingual Marketing Associate to support marketing initiatives, with a strong focus on field marketing…

Customer Service Representative, Passenger Service

Company: ALL NIPPON AIRWAYS

Location: Chicago, IL

Posted Jul 15, 2025

Must have a valid Driver's License. Professional presentation and excellent customer service skills. Willing to work any hours/shifts/holidays/weekends and in…

Customer Experience Representative - ICS

Company: J.B. Hunt

Location: Chicago, IL

Posted Jul 15, 2025

This position will exemplify a customer-centric spirit to develop and maintain excellent customer relationships as well as maximize business potential.

Driver - Home Daily

Company: Roehl Transport, Inc.

Location: Chicago, IL

Posted Jul 15, 2025

As a dry van truck driver in this driving job, you'll haul freight within a 250-mile radius of our Chicago area terminal.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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