Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Associate Director, Connections Strategy

Company: Rise

Location: Chicago, IL

Posted Jul 15, 2025

You will be a key voice in client relationships, driving clarity around where, how, and why to show up, and ensuring strategies are both inspired and actionable…

Cash Accountant

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 15, 2025

Monitor and reconcile cash transactions, including deposits, bank transfers, and electronic payments daily. Bachelor’s degree in accounting, finance, or related…

PT Vocational Lecturer- Construction Masonry

Company: City Colleges of Chicago

Location: Chicago, IL

Posted Jul 14, 2025

Mentoring students for union entry or contractor placements. The instructor will prepare instructional materials, maintaining equipment, and tools, conducting…

Insider Threat Intelligence Analyst

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Jul 15, 2025

Understanding of Supply-Chain risks, particularly vendors and technology attributed to nation-state intelligence activities.

Machine Operator (2nd Shift)

Company: The Royal Group

Location: Alsip, IL

Posted Jul 15, 2025

A clean facility, featuring state-of-the-art technology. The employee is regularly exposed to moving mechanical parts. Year-round employment for job stability.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Oak Brook, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Garage Door Service Installer

Company: Kelly Services

Location: Lombard, IL

Posted Jul 14, 2025

Must possess a valid driver's license with good driving record. Candidates should have a valid drivers license, as they will be driving to various locations…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Chicago, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: Evanston, IL

Posted Jul 15, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Machine Operator (2nd Shift)

Company: Schwarz Partners LP

Location: Alsip, IL

Posted Jul 15, 2025

A clean facility, featuring state-of-the-art technology. The employee is regularly exposed to moving mechanical parts. Year-round employment for job stability.

Data Analyst

Company: Havi Supply Chain

Location: Chicago, IL

Posted Jul 14, 2025

Bachelor’s degree in Engineering, Computer Science, Business, Analytics, or closely related field. Document current state and work and identify and plan the…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Norridge, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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