Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Senior Manager, Software Engineering, Full Stack (Python, GoLang, Java, AWS)

Company: Capital One

Location: Chicago, IL

Posted Jul 10, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Installer/Plumber

Company: Legendary Service

Location: Chicago, IL

Posted Jul 10, 2025

Valid driver's license with a clean driving record. Clearly explain diagnoses and repair or installation options to customers in a professional, polite manner.

Accounts Payable Accountant - RAIL

Company: First Citizens Bank.

Location: Chicago, IL

Posted Jul 10, 2025

The Accounts Payable Accountant role is responsible for Processing invoices, checks and wires for payments in accordance with Accounts Payable policies and…

Entry Level Sales Associate

Company: Customer Sales Representative

Location: Burr Ridge, IL

Posted Jul 10, 2025

Learn and implement sales scripts, client product information, and promotional strategies. Track and achieve weekly and monthly sales goals.

RETAIL SALES ASSOCIATE

Company: Ashley

Location: Niles, IL

Posted Jul 10, 2025

Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner…

Janitorial / Cleaning Crew / Porter

Company: Dunkin Donuts

Location: Skokie, IL

Posted Jul 10, 2025

Prior experience as janitor, janitorial crew, cleaning crew, crew member, team member, porter, handyman is helpful to the success at this job.

Cabinet Finisher (2 Plus Years Finishing Experience Required)

Company: Renew Medic Chicago

Location: Bensenville, IL

Posted Jul 10, 2025

Occasionally perform work in the field on job sites doing cleaning, touch-ups, precision repairs, painting, and re-finishing. Expected hours: 40 – 50 per week.

Customer Service Representative/Clerical

Company: Insurance Placement Solutions

Location: Riverside, IL

Posted Jul 10, 2025

Answer incoming phone calls and assist clients with policy-related inquiries. Provide support with daily clerical tasks such as organizing mail and data entry.

Project Manager - Civil

Company: F.H. Paschen

Location: Chicago, IL

Posted Jul 10, 2025

Knowledge of construction, design, cost reporting and cash flow management. Develop field quality assurance and quality control plan with Superintendent.

Project Manager - JOC

Company: F.H. Paschen

Location: Chicago, IL

Posted Jul 10, 2025

Knowledge of construction, design, cost reporting and cash flow management. Develop field quality assurance and quality control plan with Superintendent.

Master Plumber

Company: Leaf Home

Location: Chicago, IL

Posted Jul 10, 2025

Train, coach and develop installation employees and contractors both in the office and in the field. Must hold a valid driver's license.

Machinist II

Company: Dart Container

Location: Chicago, IL

Posted Jul 10, 2025

Ability to obtain and maintain powered industrial truck (PIT) license. Read blueprints, schematics, specifications, bills of material, and various technical…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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