Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Armed FLEX/On-Call Security Officer

Company: Blue Line Security Solutions

Location: Chicago, IL

Posted Jul 02, 2025

40 Hour state certification and PERC Card. High School diploma is required; further education in security administration or a similar field is preferred.

Real Estate & Customer Experience, Associate

Company: Prologis

Location: Chicago, IL

Posted Jul 01, 2025

Possess a valid driver's license with ability to travel to multiple properties within a given portfolio. Must be able to use technical tools (ex: Salesforce) to…

Part-Time Accountant (QuickBooks Online + Logistics Experience)

Company: Wicker Park Logistics

Location: Chicago, IL

Posted Jul 01, 2025

*CPA license* (active or on track). Experience with accessorials, fuel surcharges, EDI billing, or carrier payments. Handle month-end and quarter-end closings.

Armed Security Officer - 33463

Company: Harvard Protection Services, LLC

Location: Chicago, IL

Posted Jul 02, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, and guests. Answer all phones in a professional manner.

Facilities Staff- 2nd Shift ( Full Time)

Company: COLUMBIA YACHT CLUB

Location: Chicago, IL

Posted Jul 02, 2025

Works with vendors and contractors during special projects. The members and staff take great care of the Club Ship, the Club, and one another.

Director of Culinary Innovation- Chicagoland Area

Company: Whitsons Culinary Group

Location: Berkeley, IL

Posted Jul 01, 2025

Culinary degree or certification from an accredited culinary program. Culinary degree or certification from accredited Culinary Institute.

Bilingual Customer Service (Haitian Creole/English) – Call Center

Company: American Freedom Insurance Company

Location: Mount Prospect, IL

Posted Jul 01, 2025

*Career Development:* Paid training, ergonomic workstations, and state licensing reimbursement, professional development with advancement opportunities.

Plumbing Service Technician

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Jul 01, 2025

Valid driver’s license with a clean driving record. Proficiency with plumbing tools and equipment. Perform repairs and maintenance on plumbing systems in…

Assistant Project Manager

Company: Cumming Group

Location: Chicago, IL

Posted Jul 01, 2025

Prepares field reporting for review by Project Manager. Education: BS in Construction Management, Engineering, Quantity Surveying, Architecture, or related…

Lead Cabinet Install Technician

Company: Renew Medic Chicago

Location: Bensenville, IL

Posted Jul 01, 2025

As *Lead Cabinet Technician* your primary responsibility will be on-site field operations including executing all in-field systems and processes.

Journeyman Plumber in HAWAII

Company: A-1 Budget Plumbing - in HAWAII

Location: Chicago, IL

Posted Jul 01, 2025

Minimum of 5 *years* experience, *valid driver’s license* and *good driver’s record required. Capable of handling service/repair calls with little or no…

Sales Associate / Fashion Stylist - Women's Retail Clothing (Skokie)

Company: FOX'S

Location: Skokie, IL

Posted Jul 01, 2025

Our sales associates / retail fashion stylists have a talent for wardrobing and work closely with each customer to find the best clothing selections for their…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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