Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Internal Audit Business Process Senior Specialist

Company: Amrize Building Materials US

Location: Chicago, IL

Posted Jul 03, 2025

Field of Study Preferred: Accounting, Corporate Governance, Business Administration, or related field. Data Analytics Tools: Experience with data analysis and…

Senior Project Manager - JOC Projects

Company: Michael Page

Location: Chicago, IL

Posted Jul 03, 2025

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability,…

Senior IT Compliance Analyst

Company: Amrize

Location: Chicago, IL

Posted Jul 02, 2025

Ability to clearly articulate compliance requirements and gather necessary information from both technical and non-technical teams.

CNC Machine Operator

Company: Riteway Brake Dies

Location: Bridgeview, IL

Posted Jul 03, 2025

Program CNC machinery based on engineering drawings and specifications. Proficiency in programming CNC machines. Expected hours: 40 per week.

RN - Home Health-Elmhurst

Company: Aspire Home Health Care

Location: Elmhurst, IL

Posted Jul 02, 2025

Registered Nurse licensed in the state of Illinois. Location:* Generally, within a 20-mile radius of your home or the area you prefer to serve.

Project Manager - Healthcare Construction - Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jul 03, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

Senior IT Compliance Analyst

Company: Amrize Building Materials US

Location: Chicago, IL

Posted Jul 03, 2025

Ability to clearly articulate compliance requirements and gather necessary information from both technical and non-technical teams.

Manager, Biopharma Marketing

Company: WALGREENS

Location: Chicago, IL

Posted Jul 03, 2025

Willing to travel up to 30% of the time for business purposes (within state and out of state). Experience collaborating with internal and external resources to…

Project Manager

Company: Michael Page

Location: Chicago, IL

Posted Jul 03, 2025

An excellent understanding and implementation of risks and costs management,. A demonstrated ability to communicate effectively with all involved parties (…

Senior HVAC & Refrigeration Repair Technician ($45-$55/hour)

Company: Hogsalt

Location: Chicago, IL

Posted Jul 03, 2025

Must have a valid driver's license. Minimum of 8 -10 years in-field experience with commercial HVAC and Refrigeration. Perform repairs in the following areas.

Sous Chef I

Company: QUEST FOOD MANAGEMENT SERVICES LLC

Location: Chicago, IL

Posted Jul 02, 2025

Assist and lead in the day-to-day operations of the kitchen with staff. Plan, prepare and present menu items during service of the cafeteria to the standards…

Project Manager - Multifamily Projects

Company: Michael Page

Location: Chicago, IL

Posted Jul 03, 2025

Knowledge of skilled trades including carpentry, concrete work, masonry, site excavation, plumbing, grading, fire protection, HVAC and electrical.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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