Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Grant Accountant

Company: Garrett-Evangelical Theological Seminary

Location: Evanston, IL

Posted Jun 05, 2025

Bachelor’s degree in accounting or related field. The Grant Accountant assists with all business office transactions related to the School’s grant activities…

Senior Lead Software Engineer, Back End

Company: Capital One

Location: Chicago, IL

Posted Jun 05, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

CUSTOMER SVC/CLERK

Company: Mariano's

Location: Chicago, IL

Posted Jun 05, 2025

Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink…

Senior, Software Engineer, Backend (Java)

Company: Capital One

Location: Chicago, IL

Posted Jun 05, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Commercial Electrician - Traveling Preferred

Company: S20 Construction Management

Location: Chicago, IL

Posted Jun 04, 2025

*Commercial Electricians Needed - Traveling Preferred * In search of commercial electricians to join our company for light commercial and/or service work. …

AEM Backend Lead Developer

Company: Infosys

Location: Chicago, IL

Posted Jun 04, 2025

You will create detailed design artifacts like program specifications, test plans; and independently develop and review code and contribute to the go-live plan.

Experienced Lead CNC Setup Machinist / Machine Supervior

Company: Demco Products Inc

Location: Oak Lawn, IL

Posted Jun 04, 2025

Demco Products is a family owned and operated precision CNC machine shop specializing in the manufacturing of high-pressure filter housings and precision turned…

Graphic Designer

Company: AlphaGraphics - US715

Location: Chicago, IL

Posted Jun 06, 2025

Help create content for company's social media and maintain the assets for the social media platforms. Create designs, concepts, and sample layouts, based on…

Chef de Cuisine

Company: Il Porcellino

Location: Chicago, IL

Posted Jun 04, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

Executive Driver and Executive Security Coordinator

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Jun 05, 2025

Ability to safely drive a motor vehicle and valid driver’s license are required. Knowledge of city and suburban routes usually acquired through driving…

Special Education Teacher LBS1

Company: Jewish Child and Family Services/dba Jewish Child and Family

Location: Chicago, IL

Posted Jun 06, 2025

Must be certified by ISBE as a Special Education *Teacher; LBS1/Type 10 certification*. Develop and implement individualized curriculum and therapeutic…

Hardware and Software Technician

Company: Ace Computers

Location: Des Plaines, IL

Posted Jun 05, 2025

Ace Computers is seeking a highly skilled Computer Hardware and Software Technician with strong hardware troubleshooting capabilities and experience using…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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