Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Maintenance Electrician - Bridgeview, IL

Company: Signode

Location: Bridgeview, IL

Posted May 30, 2025

Provide electrical support for all production lines and will be responsible for installing and programming electrical equipment.

Program Manager

Company: MATRIX PLASTIC PRODUCTS, LLC

Location: Wood Dale, IL

Posted Jun 03, 2025

The ideal candidate will be engineering-minded, have strong communication and organizational skills, patience, and a willingness to learn on the job.

Retail Sales and Store Support

Company: Jewel Osco

Location: Chicago, IL

Posted Jun 01, 2025

Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!).

Class A Regional Driver- Champaign, IL

Company: Whiteline Express Ltd

Location: Chicago, IL

Posted May 31, 2025

Must meet DOT driving standards. Up to $0.12 per mile for driver referral program. Minimum of 6 months of Class A tractor/trailer experience within the past 24…

Temp Services Care Agent

Company: Lakeshore Recycling Systems LLC

Location: Rosemont, IL

Posted Jun 02, 2025

Take incoming sales calls to determine customer needs, provide proposals and close sales. Manage incoming internet leads through Salesforce and follow-up with…

Public Safety Officer I - Armed (Full Time, 3rd Shift)

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted May 30, 2025

A valid driver’s license issued by the Division of Motor Vehicle. Responds to service calls, such as combative or threatening patients or visitors and team…

Class A Regional Driver- Jackson Ctr, OH

Company: Whiteline Express Ltd

Location: Chicago, IL

Posted May 31, 2025

Must meet DOT driving standards. Up to $0.12 per mile for driver referral program. Minimum of 6 months of Class A tractor/trailer experience within the past 24…

HVAC Install Assistant

Company: Deljo Heating & Cooling

Location: Chicago, IL

Posted Jun 02, 2025

Valid driver's license and insurable driving record. Experience in construction, electrical, plumbing, HVAC, or other trades preferred.

Marketing Manager

Company: MillerKnoll

Location: Chicago, IL

Posted Jun 02, 2025

5–7 years in marketing or agency roles (advertising, PR, or integrated marketing); luxury, fashion, or design-focused brand experience preferred, with B2B or…

Traveling HVAC Controls - Lead Field Service Technician

Company: Honeywell

Location: Des Plaines, IL

Posted May 31, 2025

Valid driver’s license with a clean driving record. 2+ years of experience in c ommercial HVAC controls field service with a solid track record in installation,…

Security Analyst

Company: Blume Global

Location: Chicago, IL

Posted May 31, 2025

Able to communicate effectively in verbal and written format with technical and non-technical audiences. Relevant certification such as CISSP, CCNA, CompTIA…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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