Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

UI/UX Designer

Company: Velvetech

Location: Chicago, IL

Posted Feb 22, 2025

Proficiency in AI-driven design tools such as Figma with AI plugins, Adobe XD with Sensei features, or similar is required.

Experienced Residential Electrician

Company: Zanite Electrical

Location: Chicago, IL

Posted Feb 26, 2025

Valid driver’s license and clean driving record. Assembling, installing, testing, and maintaining electrical or electronic wiring, equipment, appliances,…

Registered Nurse (RN)-Home Health-Streeterville & Surrounding Areas

Company: Luxe Home Health

Location: Streeterville, IL

Posted Feb 27, 2025

A valid IL driver’s license, auto insurance, reliable transportation, and the ability to travel throughout the service area are essential. Up to $90 per visit.

Backend Software Engineer - AI Trainer

Company: DataAnnotation

Location: Chicago, IL

Posted Feb 21, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Pharmacist-Drug Diversion Surveillance Analyst, Full-time Days

Company: Northwestern Medicine

Location: Chicago, IL

Posted Feb 20, 2025

We consider this on a case-by-case basis and follow all state and federal guidelines. We offer a wide range of benefits that provide employees with tools and…

Managing Associate Teacher - Little Village

Company: Carole Robertson Center for Learning

Location: Chicago, IL

Posted Feb 27, 2025

Lead the collaboration with the TA, Aides, and Program Advisor team in the creation and facilitation of studies to support weekly lesson plans, including daily…

Director, Information Security

Company: Beyond Finance

Location: Chicago, IL

Posted Feb 28, 2025

Beyond Finance is seeking a Director of Information Security with extensive experience in the field, preferably in a financial services environment. The role involves leading a team of security professionals, integrating security best practices into the software development lifecycle, and managing relationships with key security vendors. The company offers a collaborative work environment, competitive benefits, and opportunities for career development. They are looking for someone with a proven track record in developing and implementing successful information security programs, in-depth knowledge of security frameworks, and experience with DevSecOps methodologies.

Senior Data Analyst

Company: Chicago Public Schools

Location: Chicago, IL

Posted Feb 24, 2025

Effectively communicate technical findings to both technical and non-technical audiences. Strong understanding of statistical concepts and data analysis…

Internal Audit & SOX IT Senior

Company: Chime

Location: Chicago, IL

Posted Mar 01, 2025

Chime is seeking an experienced IT SOX Senior for a world-class SOX program implementation. The role involves leading IT SOX coordination, planning and executing IT-focused internal audits, consulting with IT and Engineering teams, and assessing changes affecting internal controls. The ideal candidate should have 3+ years of IT SOX experience, strong knowledge of Sarbanes-Oxley, PCAOB Auditing Standards, and the COSO framework. Excellent communication skills, project management, and external auditor relationship management are required. Chime offers a competitive salary, benefits, and a hybrid work policy.

Software Development Intern (Summer 2025)

Company: Motorola Solutions

Location: Chicago, IL

Posted Mar 01, 2025

Motorola Solutions, a global company, is seeking an intern for Envysion, a subsidiary specializing in enterprise video security and AI solutions for the restaurant and retail industries. The role involves collaborating with team members to integrate ML solutions into Envysion products, analyzing and maintaining software, and developing user documentation. The ideal candidate should have software engineering experience, excellent communication skills, and a keen interest in machine learning. Motorola Solutions is committed to fostering a people-first and community-focused culture, and is an Equal Opportunity Employer.

Registered Nurse

Company: DAVITA

Location: Chicago, IL

Posted Feb 19, 2025

Comprehensive benefits: medical, dental, vision, 401k, paid time off, PTO cash out, DaVita-negotiated discounts on hundreds of items from your cell phone plan…

Plumbing Service Technician

Company: Stellar Plumbing

Location: Elk Grove Village, IL

Posted Feb 24, 2025

Plumbing Service Technicians determine service needs, quote prices in the field and perform repairs. Must be willing to pursue, develop, and participate in…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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