Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Cat Digital/Cat Technology - Software Engineer

Company: Caterpillar

Location: Chicago, IL

Posted Sep 09, 2025

Software Product Technical Knowledge: knowledge of technical aspects of a software product; ability to design, configure and integrate technical aspects of…

Dispatch Solutions Representative

Company: ACCEL ENTERTAINMENT

Location: Burr Ridge, IL

Posted Sep 09, 2025

Dispatch service calls to Amusement Technicians to address and/or resolve technical customer issues in the field. $19-$22 plus night shift differential pay.

Cyber Resiliency Event Response Analyst

Company: Bank of America

Location: Chicago, IL

Posted Sep 09, 2025

Strong analytical skills and the ability to assess complex situations and develop effective solutions. Responsible for developing and implementing strategies to…

Retail Leasing Associate

Company: Bridge33 Capital

Location: Chicago, IL

Posted Sep 09, 2025

A minimum of 1-2 years’ leasing experience in a retail leasing or marketing role in commercial real estate; property management or related field.

Cat Digital/Cat Technology – Data Scientist/Technical Analyst

Company: Caterpillar

Location: Chicago, IL

Posted Sep 09, 2025

Bachelor’s degree or higher in data science, computer engineering, electrical engineering or related degree (selected candidates must complete their degree by…

Sr. Manager Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Sep 09, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Floor Technician/Housekeeper

Company: Northbrook Health and Rehab

Location: Northbrook, IL

Posted Sep 08, 2025

Dress in appropriate uniform and be at appointed workstation promptly when the shift starts and work consistently until the shift ends.

Data Scientist

Company: CoinFlip

Location: Chicago, IL

Posted Sep 09, 2025

Stay up to date with the latest data science techniques and tools to continuously improve our data capabilities. A Master’s degree is a plus.

CNC LATHE MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Sep 09, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Welder

Company: Genuine Parts Company

Location: Woodridge, IL

Posted Sep 09, 2025

Under general supervision, the Welder uses hand welding and flame cutting equipment such as arc welders, gas welders, and gas torches to weld together metal…

Executive Chef (Earn up to $100k+/yr + Bonus Structure)

Company: Bavette's

Location: Chicago, IL

Posted Sep 09, 2025

Review and maintain store financials daily, including tracking food costs, and work with the General Manager to manage comps, expenses, labor, and overall…

Executive Chef

Company: Aramark

Location: Chicago, IL

Posted Sep 09, 2025

Interact directly with guests daily. Develop and maintain effective client and guest rapport for mutually beneficial business relationships.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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