Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Construction Project Manager

Company: Home City Ice

Location: Chicago, IL

Posted Sep 11, 2025

Effectively collaborate with field crews, working in detail towards successful project completion, including ordering required materials and execute accurate…

Senior Manager, Analytics

Company: Fortune Brands

Location: Deerfield, IL

Posted Sep 12, 2025

This role is responsible for overseeing the design, development, and implementation of analytics initiatives, ensuring data accuracy and integrity, and driving…

Graphic Designer

Company: International Motors, LLC

Location: Lisle, IL

Posted Sep 12, 2025

Generate and develop concepts that not only meet the brief, but also measure up to high creative standards. Collaborating with colleagues on the Communications…

Production Designer, Print & Digital

Company: Tonic3

Location: Schaumburg, IL

Posted Sep 12, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or a related field. Support the implementation and maintenance of design systems and component…

Janitor

Company: GDI Services Inc US

Location: Northbrook, IL

Posted Sep 11, 2025

Must be able to listen to customer requests and follow supervisor instructions. Monday - Friday 6:00 PM - 1:00 AM. Cleaning of range of facilities.

Data Analyst

Company: Ascendion

Location: Chicago, IL

Posted Sep 12, 2025

Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients.

Software Engineer - OPS & Automation

Company: S&S Activewear LLC

Location: Bolingbrook, IL

Posted Sep 12, 2025

Apply industry best practices and techniques to design, develop, test, deploy, support, and maintain custom developed suite of dot Net applications based on…

Sewer Technician (Residential)

Company: S and J Plumbing

Location: Arlington Heights, IL

Posted Sep 11, 2025

Have and maintain a clean driving record. Participate in training, allowing you to grow and develop as a professional. Keep your truck inventory up to date.

Junior Production Designer

Company: MJ Holding Company LLC

Location: Bridgeview, IL

Posted Sep 12, 2025

A bachelor’s degree in Graphic Design, Visual Communications or a related field is required. This role is responsible for assisting the Creative Services team…

Senior Technical Support Engineer (Fluids)

Company: Ansys

Location: Evanston, IL

Posted Sep 11, 2025

Catalyzing the era of pervasive intelligence, we deliver design solutions, from electronic design automation to silicon IP, to system design and multiphysics…

Plumber

Company: S and J Plumbing

Location: Arlington Heights, IL

Posted Sep 11, 2025

Valid driver’s license and clean driving record. State of IL plumbing license preferred, licensed apprentice year 3 acceptable. Work-life balance - 2 Weeks PTO.

Graphic Designer

Company: Ghafari

Location: Chicago, IL

Posted Sep 11, 2025

Education: Bachelor’s degree in graphic design, marketing, or related field. Generate content ideas and develop posts for social media.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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