Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Thermoforming - Process Technician

Company: Pactiv Evergreen

Location: Bridgeview, IL

Posted Sep 04, 2025

Two or four year technical degree or certification. Partner with plant Training Coordinator to develop and conduct training programs for line operators and…

Safety Associate

Company: STT Security Services

Location: Wilmette, IL

Posted Sep 03, 2025

Must have a valid PERC card. Must have a valid High School Diploma or Equivalent and Pass a Background Check. No prior security experience is required; training…

^AI Frameworks Engineer - 5885903

Company: Accenture

Location: Chicago, IL

Posted Sep 04, 2025

Conducts design and development to build and optimize AI software. Profiles distributed deep learning models to identify performance bottlenecks and proposes…

Staff Pharmacist

Company: Jewel Osco

Location: Chicago, IL

Posted Sep 04, 2025

Must have an active pharmacy license in state(s) of practice with all held licenses in good standing. You will play a valuable role in disease state management,…

Plumber

Company: John Baethke and Son Plumbing

Location: Chicago, IL

Posted Sep 03, 2025

A valid driver's license and insurable record. $5 an hour into a 401k - invested in your future - employer-funded, no matching required!

Lead Data Insights Analyst

Company: BMO Financial

Location: Chicago, IL

Posted Sep 03, 2025

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and…

Machine Cleaner

Company: Quay Corporation

Location: Skokie, IL

Posted Sep 03, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and sanitation in various environments, including industrial, commercial, and food…

AI Configuration Engineer Lead

Company: Circana

Location: Chicago, IL

Posted Sep 03, 2025

Ability to communicate effectively with senior leadership, clients, and cross-functional stakeholders, both technical and non-technical.

Registered Nurse, Operating Room

Company: Maximum Health Care Solutions

Location: Chicago, IL

Posted Sep 03, 2025

Collaborate with the healthcare team to develop and implement patient care plans. Provide direct patient care in the operating room setting.

Graphic Designer

Company: American Academy of Ped

Location: Itasca, IL

Posted Sep 03, 2025

Advanced technical acumen essential with proficiency in graphic design software/Adobe Creative Suite (e.g., InDesign, Photoshop, Illustrator) and MS Office and…

Project Manager I

Company: Experis

Location: Des Plaines, IL

Posted Sep 03, 2025

Identify risks, develop mitigation strategies, and escalate as needed. Track, report, and present status, risks, and outcomes to management.

Lead/Trim Carpenter

Company: ME Olson Construction

Location: Elmhurst, IL

Posted Sep 03, 2025

Utilize hand tools and power tools efficiently for various construction tasks. Experience with plumbing, electrical work, metal stud framing, construction…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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