Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Marketing Associate - Remote Work

Company: BairesDev

Location: Chicago, IL

Posted Sep 02, 2025

The Marketing Associate at the VC fund will manage the fund's marketing initiatives, including social media, events, and PR, to enhance brand visibility and…

Retail Sales Associate (Electronics Repair)

Company: Asurion

Location: La Grange, IL

Posted Sep 02, 2025

Provide technical expertise, troubleshoot, and repair customer electronic devices. Through interactions with customers, our experts demonstrate integrity in…

Medical Contact Center Agent (Bilingual English/Spanish)

Company: The Chicago Lighthouse

Location: Chicago, IL

Posted Sep 03, 2025

STATEMENT OF PURPOSE: The Medical Contact Center Agent will be responsible for outbound and inbound calls, voicemails, and emails to/from insurance plan members…

Service Plumber

Company: R.Difoggio and Sam Plumbing and Sewer Co.

Location: Chicago Ridge, IL

Posted Sep 02, 2025

Diagnose, repair, and maintain various plumbing systems, fixtures, and equipment for residential and commercial clients.

Solutions Analyst

Company: MedSpeed

Location: Elmhurst, IL

Posted Sep 02, 2025

This role plans, directs, and executes transportation evaluation and design assessments with healthcare networks, hospital organizations, and clinical testing…

Commercial Plumbing Service Technician

Company: Confidential

Location: Elk Grove Village, IL

Posted Sep 02, 2025

. Must have a valid driver's license and a safe driving record and be able to work in the Chicagoland and NW Indiana corridor. . 30 Hour OSHA Training a plus.

Registered Nurse - Cantonese Bilingual

Company: Oak Street Health

Location: Chicago, IL

Posted Sep 03, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Project Director - Commercial Construction

Company: Knight Commercial Services

Location: Chicago, IL

Posted Sep 02, 2025

Oversee all daily field operations to ensure proper site safety, construction, progress, quality control and a clean site. Must be able/willing to travel.

Route Collector

Company: ACCEL ENTERTAINMENT

Location: Burr Ridge, IL

Posted Sep 02, 2025

A valid driver’s license and maintenance of a satisfactory driving record. Accel provides its local partners with a turnkey, full-service, capital-efficient…

Hospital Security Officer

Company: American Heritage Protective Services, Inc.

Location: Olympia Fields, IL

Posted Sep 02, 2025

Receive all emergency and non-emergency incoming calls to the dispatch center while soliciting descriptive information to determine the nature and urgency of…

Automotive Controller

Company: Ed Napleton Automotive Group

Location: Chicago, IL

Posted Sep 02, 2025

18+ years of age or older to comply with the company driving policy. Ability to explain technical financial information in an understandable manner.

CUSTODIAN - The Dump Furniture

Company: NEW VENTURE HOLDINGS, LLC

Location: Lombard, IL

Posted Sep 02, 2025

Safe handling of all chemicals and cleaning agents. Employee discount on already great deals. Ensure the highest degree of cleanliness in center is consistently…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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