Excellent Customer Service Jobs in Chicago, IL

69,611 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Senior Financial Analyst

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Route Sales and Service Driver

Company:

Location: Elgin, IL

Posted Feb 03, 2025

Pharmacy Technician

Company: CVS Health

Location: Rock Island, IL

Posted Feb 03, 2025

Financial Operations/Accounts Receivable Manager

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Senior IT Internal Auditor

Company: Discover

Location: Chicago, IL

Posted Feb 03, 2025

Discover offers a positive work environment with opportunities for growth and meaningful work. The company values diversity, teamwork, and collaboration. The Internal Audit Department (IAD) is committed to providing insightful perspectives and delivering high-quality work in a fast-paced environment. The role involves conducting audit testing, identifying risks, and communicating findings to clients. The position requires a Bachelor's degree, 2+ years of experience, and relevant certifications. Benefits include paid parental leave, 401k plan, and various health benefits. Discover is an equal opportunity employer committed to a diverse and inclusive workplace.

Financial Analysis Manager

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Senior Financial Analyst

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Maintenance Planner/Scheduler

Company:

Location: Bloomington, IL

Posted Feb 03, 2025

Sales and Service Rep (Hourly)

Company:

Location: Elgin, IL

Posted Feb 03, 2025

Maintenance Tech Senior

Company:

Location: North Riverside, IL

Posted Feb 03, 2025

Investor Relations Analyst Senior

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages