Excellent Customer Service Jobs in Chicago, IL

69,611 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Cyber Systems Operations

Company:

Location: Dixon, IL

Posted Feb 03, 2025

Cyber Systems Operations

Company:

Location: Springfield, IL

Posted Feb 03, 2025

Bioenvironmental Engineer

Company:

Location: Ottawa, IL

Posted Feb 03, 2025

AI Engineer

Company: DRW

Location: Chicago, IL

Posted Feb 03, 2025

Provide technical leadership in selecting, integrating, and optimizing AI and ML frameworks, libraries, and tools across diverse hardware and software…

SALT Senior Tax Manager

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Sr. Manager, Data & Analytics

Company: Transparent Partners

Location: Chicago, IL

Posted Feb 03, 2025

Transparent Partners is seeking a Senior Manager for Data & Analytics (DampA) to lead marketing measurement, data strategy, and technology initiatives. The ideal candidate will have 7+ years of data analytics experience, a strong background in marketing technologies, and excellent communication skills. The role involves partnering with clients, understanding their needs, and delivering strategic recommendations. The Senior Manager will also contribute to the advancement of the DampA practice and represent Transparent in the marketplace.

Bioenvironmental Engineer

Company:

Location: Mattoon, IL

Posted Feb 03, 2025

Software Development Team Lead - Web

Company:

Location: Mundelein, IL

Posted Feb 03, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Jacksonville, IL

Posted Feb 03, 2025

Senior Graphic Web Designer

Company:

Location: Mundelein, IL

Posted Feb 03, 2025

Production Training Group Lead

Company: Motorola Solutions

Location: Chicago, IL

Posted Feb 03, 2025

Motorola Solutions is seeking a Production Training Specialist to lead a team and optimize efficiency and quality within the Portables Value Stream. The role involves coordinating training for employees and contractors, creating training plans, and maintaining records. The ideal candidate should have experience in a Lean Manufacturing environment, training, and creating documentation in a manufacturing assembly environment. They must also be able to lift up to 50 lbs consistently, work with light fabrication equipment, and be flexible to cross-train and work various shifts. The position offers a base salary range of $36,000 to $53,900, along with comprehensive benefits including incentive bonus plans, medical, dental, and vision benefits, 401K with company match, paid holidays, generous paid time off packages, employee stock purchase plan, paid parental and family leave, and more.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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