Excellent Customer Service Jobs in Chicago, IL

69,611 open positions · Updated daily

Chicago, IL’s excellent customer service market is booming, with 56 open positions requiring strong communication and problem‑solving skills. Top employers such as United Airlines, Walgreens, and Comcast are actively hiring excellent customer service professionals in Chicago, IL to support their growing customer base. Salaries for these roles range from $38,000 to $55,000 annually, plus comprehensive benefits, giving excellent customer service specialists in Chicago, IL a clear financial benchmark.

To secure an excellent customer service role in Chicago, IL, tailor your résumé to highlight measurable outcomes—such as a 15% reduction in call wait times—and include any customer‑centric certifications. Leverage Chicago, IL’s professional network by attending industry meet‑ups, and use jobtransparency.com’s salary filter to target roles with competitive pay. When preparing for interviews, emphasize your ability to handle high‑volume inquiries, as excellent customer service specialists in Chicago, IL are expected to maintain calm under pressure.

Client Account Executive

Company: Morningstar

Location: Chicago, IL

Posted Feb 01, 2025

Morningstar is seeking a sales-minded individual to join their Client Account Executive team. The role involves enhancing the experience of Advisor Workstation clients, driving value, and expanding business opportunities. The successful candidate will be responsible for managing a portfolio of clients, identifying growth opportunities, and achieving sales and retention goals. The position requires at least 2 years of sales experience, strong organizational skills, and a consultative selling approach. Morningstar offers a competitive total cash compensation, comprehensive benefits, and a hybrid work environment.

Data Quality Analyst

Company: Press Ganey

Location: Chicago, IL

Posted Feb 02, 2025

PG Forsta is a leading experience measurement data analytics and insights provider, serving clients globally across various industries. The company emphasizes the importance of Human Experience and has a mission to empower organizations to deliver the best experiences. The Analytics Data Quality Analyst role is critical for maintaining data integrity, enforcing data quality standards, and ensuring compliance with regulatory requirements. The ideal candidate should have 5+ years of experience in data quality management, strong knowledge of healthcare data structures, and proficiency in SQL and data quality tools.

Senior Manager Category Management-Labs

Company: UL Solutions

Location: Chicago, IL

Posted Feb 01, 2025

This job description outlines a hybrid role for a VP Global Sourcing position, responsible for leading the development and execution of category plans for laboratories and equipment sourcing across the UL Solutions enterprise. The role involves creating sourcing strategies, managing global negotiations, driving key supplier relationships, and working cross-functionally with various stakeholders. The ideal candidate should have a Bachelor's degree in engineering, Business Supply Chain Management, or a related field, with 15+ years of experience in large-scale capital equipment procurement. The role offers a competitive salary range of $126,600 to $168,700, annual bonus compensation, and comprehensive benefits. UL Solutions is a global leader in applied safety science, providing testing, inspection, and certification services, software products, and advisory offerings to support customers' product innovation and business growth.

Senior Applied Machine Learning Scientist- AI Agents

Company: Grainger

Location: Chicago, IL

Posted Feb 02, 2025

Grainger, a leading industrial distributor, is seeking a Senior Applied ML Scientist to drive cutting-edge generative AI solutions. The role involves building and maintaining Agentic processes, working closely with other ML scientists, engineers, and product managers, and designing robust data pipelines. The company offers competitive compensation, comprehensive benefits, and a commitment to equal employment opportunity. The position is part of Grainger's Product Discovery team, which aims to enable customers to find what they need when they need it.

Principal Enterprise Risk Management, Risk Insights, Reporting, and Analytics

Company: Discover

Location: Chicago, IL

Posted Feb 02, 2025

Discover offers a bright future with meaningful work from day one. The company values individuality and encourages growth. The role involves designing, developing, and maintaining the company's Enterprise Risk Management (ERM) Policy and Framework. The ideal candidate should have a Bachelor's degree in a relevant field and 6+ years of experience in Risk Management, Financial Services, or a related field. Bonus points for a Masters degree, RIMS certification, and experience with data manipulation and analysis tools. The position offers a competitive salary and benefits package, including paid parental leave, 401k, medical, dental, and vision coverage, and more. Discover is committed to a diverse and inclusive workplace.

Data Visualization Designer

Company: Press Ganey

Location: Chicago, IL

Posted Feb 02, 2025

PG Forsta is a leading experience measurement data analytics and insights provider, serving clients globally across various industries. The company empowers organizations to deliver the best experiences by turning data into insights that drive innovation and action. Their mission is to put Human Experience at the heart of organizations. The Data Visualization Designer role involves designing and enforcing common standards for data infographics and visualizations, collaborating with analysts and data scientists, and maintaining a data visualization style guide. The ideal candidate should have a Bachelor's degree in Data Visualization, Graphic Design, Data Science, Journalism, or a related field, with at least 3+ years of experience in data visualization, information design, or data journalism. They should be proficient in data visualization tools such as Tableau, Power BI, and D3.js, and have excellent communication skills.

Frequently Asked Questions

How can I find the best Excellent Customer Service jobs in Chicago, IL?
Start by visiting jobtransparency.com and filtering for 'Excellent Customer Service' in the Chicago, IL location; the site lists 56 positions with full salary details so you can compare pay and benefits.
What salary range should I expect for Excellent Customer Service roles in Chicago, IL?
Excellent Customer Service positions in Chicago, IL typically pay between $38,000 and $55,000 per year, with top companies offering bonuses and health coverage added to the base.
What skills should I emphasize when applying for Excellent Customer Service jobs in Chicago, IL?
Highlight your conflict‑resolution, multitasking, and CRM proficiency—skills that are highly valued by Chicago, IL employers seeking excellent customer service talent.

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