Excellent Customer Service Jobs in Chicago, IL
69,611 open positions · Updated daily
Chicago, IL’s excellent customer service market is booming, with 56 open positions requiring strong communication and problem‑solving skills. Top employers such as United Airlines, Walgreens, and Comcast are actively hiring excellent customer service professionals in Chicago, IL to support their growing customer base. Salaries for these roles range from $38,000 to $55,000 annually, plus comprehensive benefits, giving excellent customer service specialists in Chicago, IL a clear financial benchmark.
To secure an excellent customer service role in Chicago, IL, tailor your résumé to highlight measurable outcomes—such as a 15% reduction in call wait times—and include any customer‑centric certifications. Leverage Chicago, IL’s professional network by attending industry meet‑ups, and use jobtransparency.com’s salary filter to target roles with competitive pay. When preparing for interviews, emphasize your ability to handle high‑volume inquiries, as excellent customer service specialists in Chicago, IL are expected to maintain calm under pressure.
Risk Associate
Company: Zero Hash
Location: Chicago, IL
Posted Feb 01, 2025
Zero Hash, a high-growth startup, is seeking a Risk Associate with 5-7 years of experience in risk audit or related fields. The role involves working with cross-functional teams to analyze risks, conduct internal audits, and ensure strong risk controls. The ideal candidate should have experience in antimoney laundering, financial risk management, cryptocurrency, data security, and fintech product go-to-market processes. The company offers equity, maternity/paternity leave, WeWork membership, WFH stipend, and more. Zero Hash provides a full-stack financial infrastructure connecting fiat, crypto, and stablecoins, serving startups, enterprises, and Fortune 500 companies.
Brand Manager, Marketing - Innovation
Company: Kraft Heinz
Location: Chicago, IL
Posted Feb 01, 2025
The Kraft Heinz Company, a global food and beverage giant, is seeking a Brand Manager Innovation for its Snacking Platform. The role involves managing the creation and validation of a multiyear innovation strategy, collaborating with cross-functional teams, and leading agency relationships for new product design. The ideal candidate should have a marketing degree, 5+ years of experience in marketing, and a consumer-first, iterative approach. They should also possess strong storytelling and collaboration skills, marketing passion, and demonstrated leadership abilities. The company offers a competitive salary, performance-based bonuses, and comprehensive benefits.
Manager, Solutions Architect - Oracle Cloud ERP & Integrations
Company: McDonald’s Global Technology
Location: Chicago, IL
Posted Feb 01, 2025
McDonald's is accelerating its growth strategy, focusing on enhancing the customer experience through Delivery, Digital, and Drive-Thru. The company is investing in transformative technology, including AI and robotics, to digitize its operations and improve efficiency. The role of Manager, Solutions Architect, is crucial in designing and maintaining solutions for Oracle Cloud ERP, ensuring scalability, security, and resilience. The ideal candidate should have extensive experience in solution architecture, particularly in large-scale global technology environments, and a strong understanding of Oracle Cloud ERP, DevOps, Security, and Systems Performance.
Billing Disputes Operations Strategy Intelligence Lead
Company: Discover
Location: Chicago, IL
Posted Feb 01, 2025
Discover is offering a job opportunity for a Billing Disputes Operations Strategy Intelligence Lead. The role involves implementing strategies and systems improvements to support business operations, utilizing data to identify opportunities for enhancement, fostering collaboration, and problem-solving issues. The candidate will be responsible for developing numerous business dashboards and scorecards, ensuring proper reporting and data collection. The position requires a Bachelor's degree in Business Administration, Management Engineering, Social Sciences, or related fields, along with 4+ years of customer service or financial services operations experience. The role is primarily performed indoors in an office setting, with the ability to operate office equipment and communicate verbally. Discover offers a competitive total compensation package, including benefits such as paid parental leave, paid time off, 401k plan, medical, dental, vision, and health savings account, STD, life, LTD, and AD&D, recognition program, education assistance, commuter benefits, family support programs, and employee stock purchase plan.
Subject Matter Expert - 24522
Company: Enverus
Location: Chicago, IL
Posted Feb 01, 2025
Enverus, a leading provider of oil and gas data, is seeking a Junior Data Analyst for its Chicago team. The role involves analyzing and troubleshooting data issues, supporting in-house FTP data delivery, understanding APIs, fielding inquiries, tracking data issues, and documenting processes. The company offers competitive benefits and a variable compensation salary range of $60,000 - $70,000. A background in finance or energy markets, excellent communication skills, and comfort with global teams are preferred.
Lead Operations Strategy - Dispute Policy and Compliance
Company: Discover
Location: Chicago, IL
Posted Feb 01, 2025
Discover is offering a Lead Operations Strategy Card Disputes Position with a focus on implementing strategies and systems improvements to support business operations. The role involves analyzing data, leading performance improvement implementations, and documenting processes. The candidate must have a passion for continuous improvement and risk management. The position requires a Bachelor's degree in Business Administration and Management, Engineering, Social Sciences, or related field, along with 4+ years of customer service or financial services operations experience. The company values diversity and inclusion, and offers a competitive total compensation package including benefits such as paid parental leave, 401k plan, and education assistance.
Travel Nurse RN - OR - Operating Room - $3,018 per week
Company: Supplemental Health Care
Location: Chicago, Illinois
Posted Feb 01, 2025
2025 Summer Intern: Data & Innovation Intern
Company: UL Solutions
Location: Chicago, IL
Posted Feb 01, 2025
UL Solutions is seeking a Data & Innovation Intern to join their team in Northbrook IL or Chicago IL. The intern will work with the Data & Innovation team to build a unified customer experience, implement digital strategies, and improve processes using machine learning and AI. The role involves collaborating on exciting projects with talented peers and top leaders, and requires strong problem-solving, analytical, and communication skills. The ideal candidate is a rising senior pursuing an undergraduate or master's degree in Engineering, Data Science, Business, or a related field, with experience in statistical languages, Python coding, and machine learning techniques.
Associate Finance Director, Growth Finance - Hydration & Desserts
Company: Kraft Heinz
Location: Chicago, IL
Posted Feb 01, 2025
Kraft Heinz is offering an Associate Finance Director position in Growth Finance for the Hydration & Desserts portfolio. The role involves leading financialization of innovation projects, productivity initiatives, and capital investments, partnering with multifunctional teams to drive growth and efficiency. The successful candidate will also manage processes like SKU rationalization, mentor a team of three finance professionals, and provide data-driven insights to business leaders. The job requires a Bachelor's degree in Finance, Accounting, or a related field, at least 6-8 years of finance experience in the CPG industry, and exceptional skills in financial analysis, budgeting, forecasting, and Microsoft Excel. Preferred qualifications include an MBA, experience in consumer goods or food sectors, understanding of ERP systems, and strong leadership skills.
Principal Card Disputes Strategy
Company: Discover
Location: Chicago, IL
Posted Feb 01, 2025
Discover offers a bright future with meaningful work from day one. The Principal Card Disputes Strategy position is responsible for providing strategic direction for operational activities, ensuring efficient and compliant servicing operations for US Card Billing Disputes. The role involves collaborating with business partners, managing risk, and developing new controls. The candidate will also be responsible for authoring new controls and securing resources to comply with biyearly Network releases. The job requires a Bachelor's degree in Business Administration and Management or related field, along with 6+ years of experience in customer service, financial services, or related operations.
Mill Operator
Company: INX International Ink Co.
Location: Chicago, IL
Posted Feb 01, 2025
INX International, a leading ink producer, is seeking an Ink Technician/Mill Operator. The role involves safe operation of milling equipment, handling production support equipment, packaging and labeling products, and maintaining equipment to TPM standards. The company offers competitive compensation, excellent benefits, and a culture that emphasizes employee growth and environmental consciousness. Qualifications include a high school diploma, good math and computer skills, attention to detail, reliability, flexibility for overtime, and the ability to lift up to 50 lbs. Previous ink industry experience, mill and pump filter background, and autonomous maintenance skills are considered a plus.
Machine Operator ( 7:00am - 3:00pm) Temporary Role 4 month assignment
Company: Filtration Group Corp
Location: Des Plaines, IL
Posted Feb 01, 2025
We are seeking a skilled Machine Operator to operate various types of machinery used in the manufacturing process. High school diploma or equivalent.