Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Executive Sous Chef

Company: Gibson's Bar & Steakhouse- Rosemont

Location: Rosemont, IL

Posted Aug 08, 2025

Hire, train, supervise, and develop kitchen staff. Ensure all kitchen and food operations are in compliance with all legislated health and licensing guidelines;…

Teacher 4th Grade

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 08, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Security Officer (Thursday - Sunday, 4pm - 11pm Shift)

Company: United Service Companies

Location: Chicago, IL

Posted Aug 08, 2025

Provide a welcoming environment and provide needed services for guests. Communicate effectively with guests while maintaining excellent hospitality and…

Customer Service Representative

Company: Continental Western Corporation

Location: Chicago, IL

Posted Aug 08, 2025

Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools. Track record of over-achieving quota.

Full-Time Multimarket Customer Service Agent

Company: H&M Group

Location: Chicago, IL

Posted Aug 08, 2025

Ability to work at a fast pace, multitask and manage fluctuations in workload handling multiple chats and calls at the same time. Health and Dependent Care FSA.

Security Call Off Coverage - Entry Level

Company: GardaWorld Security Services U.S.

Location: Lombard, IL

Posted Aug 08, 2025

A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions,…

CNC Machinist

Company: Val-Matic Valve & MFG. Corp

Location: Elmhurst, IL

Posted Aug 08, 2025

Reads job information and locates and loads correct fixture, cutting tools, attachments, accessories, and program on machines such as CNC and manual lathes and…

Construction Laborer

Company: National Industrial Maintenance-Indiana

Location: East Chicago, IN

Posted Aug 08, 2025

Performs industrial maintenance work, including vacuuming industrial waste and/or materials (solids, sludge and liquids) and water blasting to clean various…

Wireless Retail Sales Associate

Company: Mobile Generation - Verizon Premium Retailer

Location: Evanston, IL

Posted Aug 08, 2025

The ideal candidate will have experience in retail environments, understand how to do outbound activities to drive customers into our locations, are driven by…

Maintenance Technician/Electrician (2nd & 3rd Shift)

Company: The Royal Group

Location: Cicero, IL

Posted Aug 08, 2025

High school diploma or equivalent; technical certification or apprenticeship in mechanical or electrical trades preferred.

Senior Insider Threat Analyst

Company: Uber

Location: Chicago, IL

Posted Aug 08, 2025

Demonstrated experience working with insider risk-related technologies such as User Behavior Analytics tool sets, Data Loss Prevention tools, and SIEM tools.

Security Supervisor - Special Response

Company: GardaWorld Security Services U.S.

Location: Chicago, IL

Posted Aug 08, 2025

A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions,…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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