Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Project Manager

Company: Aggreko

Location: Chicago, IL

Posted Aug 07, 2025

You’ll have general understanding of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors.

Experienced Geotechnical Construction Laborer

Company: GeoStabilization International

Location: Chicago, IL

Posted Aug 07, 2025

More years of experience and technical expertise with the tools and technologies in drilling. A history of complying with construction crew safety principles…

Client Success Coordinator

Company: CST Academy

Location: Chicago, IL

Posted Aug 07, 2025

*Sales Support:* Respond to inquiries, provide detailed information about our services, and convert leads into active clients.

Manual Turning (CNC Machining)

Company: BROADWIND INC. & SUBSIDIARIES

Location: Cicero, IL

Posted Aug 07, 2025

Sitting or standing for periods of time; walking, climbing, crawling, bending, twisting or stooping; may be exposed to noise, dust, fumes, vibrations if…

Customer Portal Coordinator

Company: Oil-Dri Corporation of America

Location: Chicago, IL

Posted Aug 07, 2025

Proven experience in data entry, preferably in a customer service or order management role. Maintain detailed and organized records of customer interactions and…

Security Risk Analyst

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Aug 07, 2025

This role requires a strong understanding of security governance processes and the technical knowledge necessary to assess vulnerabilities and quantify…

Staff Accountant

Company: Hogsalt Headquarters

Location: Chicago, IL

Posted Aug 07, 2025

Prepare and file city and state monthly and annual sales tax returns. Compile and analyze financial information to prepare entries to accounts, such as general…

QA Analyst, BI

Company: Keeper Security, Inc.

Location: Chicago, IL

Posted Aug 07, 2025

Familiarity with web development concepts (e.g., React, responsive design), APIs, and relevant testing tools is beneficial.

Staff Accountant

Company: Beyond Finance

Location: Chicago, IL

Posted Aug 07, 2025

Record, reconcile and monitor corporate credit card transactions and assist in managing the corporate credit card program.

Sales Associate

Company: The LaSalle Network

Location: Addison, IL

Posted Aug 07, 2025

Follow up on previous sales quotes, new leads, completed purchase orders and sales calls. Ability to interpret blueprints, drawings, and diagrams.

HVAC Installer

Company: Goodberlet Home Services

Location: Oakbrook Terrace, IL

Posted Aug 07, 2025

Valid driver's license with the ability to operate a van for transportation to job sites. Strong troubleshooting skills related to equipment repair and…

Custodian

Company: J&J Worldwide Services

Location: Chicago, IL

Posted Aug 07, 2025

Deliver own output by following defined procedures and processes under close supervision and guidance. U.S. Persons includes U.S. citizens, U.S. nationals,…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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