Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Global Practice Architect, Infrastructure III, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 06, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

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full time

Oral and Maxillofacial Surgeon

Company: Associates For Oral, Maxillofacial and Implant Surgery

Location: Chicago, Illinois

Posted Aug 06, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Urologist - General (Swedish Hospital)

Company: Endeavor Health

Location: Chicago, Illinois

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Pre-Certification & Call Center Representative

Company: VitalSkin Dermatology

Location: Chicago, IL

Posted Aug 06, 2025

You are able to perform all aspects of a call center: manage a high volume of incoming calls in a small, centralized call center; obtain information from the…

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Senior Manager, Software Engineering, Back End (Java, Node, AWS)

Company: Capital One

Location: Chicago, IL

Posted Aug 06, 2025

That includes everything from credit assessment and terms decisioning, to invoicing and payment processing, to servicing, collections and cash application.

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Senior Consultant 1, Analytics, Insights, Report, A&T - DA Analytics

Company: Deloitte

Location: Chicago, IL

Posted Aug 06, 2025

Supervise day to day operations, set up processes for delivery including technical/functional documentation, scope of work, resource planning, design,…

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Flooring Expert, Tile, Hardwood, Vinyl

Company: Essential Building Group co

Location: Chicago, IL

Posted Aug 05, 2025

Utilize hand tools and power tools for various flooring tasks. Familiarity with hand tools, power tools, caulking techniques, and buffing processes.

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Project Manager II

Company: Gilbane Building Company

Location: Chicago, IL

Posted Aug 06, 2025

Participates in enrollment for insurance and bonds; tracks and obtains trade contractors’ compliance. Strong technical and communication skills are critical.

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Tool Room Machinist 1st shift)

Company: Klein Tools

Location: Elk Grove Village, IL

Posted Aug 06, 2025

Fits and assembles parts into complete assembly, using jigs, fixtures, surface plates, surface table, hand tools and power tools. Ability to weld is a plus.

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Sr Data Scientist

Company: PayPal

Location: Chicago, IL

Posted Aug 06, 2025

Deep understanding of credit models and the external data ecosystem, including credit bureau data, cash flow insights, and alternative credit data sources.

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Custodial Worker/ Janitor

Company: Broadview Baptist Church

Location: Broadview, IL

Posted Aug 06, 2025

Adhere to established procedures to provide a safe working environment including complying with OSHA, state/local federal and City Wide regulations.

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Senior Project Accountant

Company: Rotary International

Location: Evanston, IL

Posted Aug 06, 2025

Bachelor’s degree in Accounting, Finance, or a related field (required). CPA or equivalent certification preferred. Proficient in accounting software and Excel.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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