Excellent Customer Service Jobs in Multiple Locations

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Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

Cybersecurity Engineering - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for leadership roles in Cybersecurity Engineering, including System Testing and Evaluation Manager, Senior Software Developer, and Lead Secure Software Assessor.

Physical Embedded and Control Systems Security - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Physical Embedded and Control Systems Security.

Soil Conservation Technician

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Sep 30, 2024

This position provides assistance to a USDA Natural Resources Conservation field office in Colorado, working with landowners to apply and maintain conservation practices and reviewing financial assistance requests.

Maintenance Worker Helper

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring and expects to fill many vacancies. The position is temporary and will not convey permanent status.

Health System Administrator (Patient Advocate)

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Sep 30, 2024

This position serves as a liaison between the Clinton Service Unit patients clinic staff and the community for issues pertaining to patients rights and advocacy.

Dietitian (Clinical) - Outpatient

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments up to $200,000 over one to five years.

Physical, Embedded, and Control Systems Security - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various leadership roles in Physical Embedded and Control Systems Security, as well as Senior ICS Manager, ICS Security Lead, Physical Security Manager, and Senior Embedded Systems Cybersecurity Engineer positions.

Cybersecurity Engineering - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Cybersecurity Engineering.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

This announcement is open to all US Citizens and is located in the Info amp Tech Dir Office Corporate Systems Data Warehouse Solutions Engineering ZTEAD. Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.

Supervisory Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The ideal candidate will have experience supervising staff and developing maintaining and monitoring integrated reporting systems affecting programs with interrelated functions and operations.

Supervisory Financial Administrative Specialist

Company: Department of Veterans Affairs - Veterans Benefits Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position serves as the Supervisor for the Finance Section Support Services Division, managing and directing the operations of the Finance Section Accounting Unit and Operations Unit.

Computer Operator

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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