Excellent Customer Service Jobs in Multiple Locations

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Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

Contact Representative

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a temporary appointment with a few vacancies. The position is for a period not to exceed 1039 hours in a service year.

ENGINEERING TECHNICIAN

Company: Department of the Navy - U.S. Pacific Fleet

Location: Multiple Locations

Posted Sep 30, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Interested applicants must follow the directions in the How to Apply section of this flyer to be considered.

Health Science Specialist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is remotely located in the Office of Research and Development, responsible for serving as the ORD regulatory expert and consultant on policies, procedures, guidance, and FAQs related to biospecimens in VA conducted research studies.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job posting for County Program Analyst positions with listed locations and responsibilities.

Supervisory Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The position is responsible for delivering and executing programs under the Stafford Act for the Texas Hurricane Harvey Recovery Office.

Conciliation Specialist

Company: Department of Justice - Community Relations Service

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Justice Community Relations Service provides tension reduction and conflict resolution services to diverse stakeholders to resolve and prevent community-level disputes.

INTERDISCIPLINARY CONSTRUCTION MANAGER

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 30, 2024

The position involves serving as a Construction Manager Senior Project Engineer, responsible for coordinating field office engineering activities for complex construction operations.

IT Specialist (APPSW)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job posting provides information about the position, including salary ranges and locations. It also includes a link to learn more about the agency.

Deputy Assistant Commissioner and Chief Information Security Officer

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at the Bureau of the Fiscal Service in the Assistant Commissioners Office of Information and Security Services. You will be a part of an organization that empowers and promotes the financial integrity and operational efficiency of the federal government through the delivery of services that supports some of the nations most critical assets while ensuring the security of our people facilities and information assets.

Quality Assurance Specialist

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

Administrative Support Assistant

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The Bureau of Land Management (BLM) is hiring for a new career opportunity. The position requires physical presence at one of the duty locations in Montana or the Dakotas. The agency expects to fill multiple positions and provides additional information on possible locations.

Program Analyst

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text describes the Pathways Program and provides information on how to learn more about it. It also mentions that the program may not be combined with other Excepted Service Appointments.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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