Excellent Customer Service Jobs in Multiple Locations

1,063,280 open positions · Updated daily

Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

Senior Oracle Cloud Project Manager (Public Sector)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a project manager role at IBM Software. It highlights the company's focus on creating leading AI-powered cloud-native software solutions and the opportunities for growth and innovation. The role involves managing complex Oracle Cloud and SaaS project engagements, working with project team members and client stakeholders, and assisting with business development initiatives.

Enterprise Intel and Crisis Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a role focused on expanding crisis management operations across an enterprise, improving capabilities, and applying AI to enhance efficiency. It requires strong leadership, communication, and decision-making skills, along with experience in crisis management and understanding of regional dynamics.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation and professional growth. Required skills include Java, VueJS, and Japanese proficiency, with opportunities for career development.

Platform Engineer Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to join their sales internship program, where interns will work in multidisciplinary teams to deliver client cocreation experiences and accelerate transformation using hybrid cloud and AI solutions. The role requires strong communication skills, technical expertise, and a growth mindset.

Sr. Solutions Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves serving as a trusted advisor to customers, helping them achieve their business outcomes by leveraging HashiCorp solutions. The position requires strong technical expertise, communication skills, and the ability to collaborate with cross-functional teams.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.

Java Developer - Leicester

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text promotes IBM CIC's job opportunities, highlighting career growth, training programs, flexible work arrangements, and a supportive work environment. It emphasizes innovation, professional development, and a culture of inclusivity while outlining technical requirements for a Java Developer role.

Senior Storage Administrator

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a Senior Storage Administrator role supporting a federal healthcare enterprise. The role involves installing, maintaining, and troubleshooting storage and backup environments, with a requirement for a Public Trust Clearance and onsite work at the Rockville, MD location.

SAP ISU Billing Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career at IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and improving hybrid cloud and AI journeys. It highlights the role of a managing SAP consultant, responsibilities, required education, technical expertise, and preferred experience.

Apptio Strategy Advisor - IBM Germany (f/m/x)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The Strategy Advisor role at Apptio focuses on driving customer success through strategic leadership, TBM expertise, and cross-functional collaboration. It requires strong communication, innovation, and the ability to influence at all organizational levels.

SENIOR DATA STRATEGIST

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a Senior Data Strategist role at IBM Cloudability, focusing on multicloud cost data architecture, strategic vision, and collaboration with cross-functional teams. It outlines technical requirements like SQL expertise, data modeling, and cloud platform experience, emphasizing strategic thinking and business impact.

System Database Administrator: IDMS - Mainframe COBOL

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an IDMS Database Administrator. The role involves working with clients, assisting with modernization conversion projects, and resolving issues related to IDMS and COBOL. The position requires excellent understanding of IDMS, COBOL programming skills, and experience in database administration and performance tuning.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages