Excellent Customer Service Jobs in Multiple Locations

1,063,280 open positions · Updated daily

Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

transform our customers challenges into industry-leading solutions dedicated to creating the worlds leading AI-powered cloud-native software solutions endless global opportunities

Senior Engineer - HashiCorp Cloud Platform

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

Join IBM's Infrastructure Cloud team to innovate in cloud-native solutions, collaborate on scalable systems, and drive customer-focused projects with a strong emphasis on security and observability.

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transform our customers challenges into solutions growth and innovation thrive endless global opportunities

Entry Level Technical Content Professional 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM seeks Technical Content Professionals to create and curate technical documentation, collaborate with cross-functional teams, and leverage AI for innovative solutions in a growth-oriented environment.

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passionate about determining robust solutions innovative solutions to business challenges outstanding results

Senior Solution Architect – Digital Engineering

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a senior role requiring expertise in PLM and Digital Engineering, emphasizing collaboration, technical leadership, and innovative solutions for complex business challenges. The position involves mentoring teams, defining architectural solutions, and driving digital transformation initiatives with a focus on efficiency and strategic impact.

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Cloudnative compliant platforms Quantumsafe technologies Scalable resilient solutions

Payments Platform Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The role involves leading digital transformation with advanced technologies like cloud, AI, and quantum computing to design scalable, secure payment platforms, ensuring compliance and operational excellence.

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quantum revolution AI era trusted platforms

Entry Level Hardware Developer Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's job description emphasizes innovation, collaboration, and problem-solving in cutting-edge tech. It highlights roles in hardware development, required skills in engineering and programming, and a positive outlook on career growth.

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SAP ESM expertise project delivery experience cross-functional teams

SAP Enterprise Service Management (ESM) Package Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a consultant role at IBM requiring SAP ESM expertise, project delivery experience, and collaboration with cross-functional teams. It emphasizes technical skills, client success, and integration of ESM processes with SAP systems.

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customer-focused interns industry-leading satisfaction AI tools like watsonx

Tech Support Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Software Support is seeking passionate interns to join their Technical Support Engineering team, offering opportunities to gain hands-on experience, collaborate with experts, and contribute to client success. The role emphasizes problem-solving, customer satisfaction, and professional growth through AI tools and industry-leading support practices.

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worldclass services positive impact collaborative culture

IBM Middleware Engineer (ACE / Kafka / MQ) – 24/7 Operations

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The role involves supporting mission-critical middleware systems with a focus on high availability and performance. It offers a collaborative environment with opportunities for career growth and impactful work.

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Career in IBM Consulting Hybrid cloud and AI journey Accelerate impact

Mid Android Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical development. Responsibilities include coding, testing, and adopting new technologies, with requirements emphasizing Kotlin, Agile, and team collaboration.

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worldclass services positive impact collaborative culture

Delivery Consultant with IBM Verify CIAM skills

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role offers career growth and collaboration in IBM's Technology Expert Labs, focusing on solving client challenges and delivering world-class solutions. It emphasizes technical expertise, innovation, and a supportive culture with opportunities for professional development.

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rooted by longterm relationships improve hybrid cloud and AI journey make meaningful change

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through technical expertise and cultural development. It highlights opportunities to work with cutting-edge technologies and make meaningful impacts while embracing diverse skills and experiences.

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career in IBM Consulting collaborate with senior developers innovative solutions

Junior Java Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, collaboration with global clients, and professional growth through technical expertise and Agile methodologies. It emphasizes opportunities to work with cutting-edge technologies and contribute to impactful solutions.

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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