Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

401(k) dental insurance health insurance

Internal or Family Medicine Opportunity - PACE - Eddy Senior Care

Company: Trinity Health

Location: Latham, New York

Posted Aug 15, 2025

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Security Operations Center Officer

Company: Allied Universal

Location: New York, NY

Posted Aug 15, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

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403(b) malpractice insurance paid time off

Radiation Oncology Physician- Mason City, Iowa- $650,000 comp package

Company: Trinity Health

Location: Mason City, Iowa

Posted Aug 15, 2025

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Local CDL Driver

Company: Airgas, Inc.

Location: Redwood City, CA

Posted Aug 15, 2025

Maintain appropriate driver's license, medical card & endorsements. As the "face of Airgas", the delivery driver is responsible for safely and efficiently…

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hospital travel 401(k)

Computed Tomography Technologist - (CT Tech)

Company: AMN Healthcare, Inc. Medical

Location: WOODSVILLE, New Hampshire

Posted Aug 15, 2025

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sign-on bonus health system full-time

Physician Assistant - Cardiology

Company: Arnot Health

Location: Elmira, New York

Posted Aug 15, 2025

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Director, Brand Strategy - Private Brands

Company: Macy’s

Location: New York, NY

Posted Aug 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Develop comprehensive brand strategies, including…

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disability insurance health insurance paid time off

Patient Services Associate II - Jefferson Primary & Specialty Care (Haddonfield, NJ)

Company: Jefferson Health

Location: Camden, New Jersey

Posted Aug 15, 2025

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partner opportunity relocation assistance sign-on bonus

Gastroenterology Physician, Rochester, NY

Company: GI Alliance

Location: Rochester, New York

Posted Aug 15, 2025

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relocation assistance full-time malpractice insurance

Long Term Care - Physician Assistant - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted Aug 15, 2025

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continuing education credits dental insurance loan repayment program

Interventional Radiology | NJ Physician Centric Practice | Six Figure Sign On!

Company: Jackson Physician Search

Location: New Jersey

Posted Aug 15, 2025

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Security officer Fire Guard F80

Company: WATCH GUARD 24/7 LLC

Location: Brooklyn, NY

Posted Aug 15, 2025

Manage and operate fire alarm systems, including understanding major components and ensuring they function correctly. Current Fire Guard Certification (F-80).

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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