Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Custodian

Company: United Activities Unlimited, Inc.

Location: Staten Island, NY

Posted Aug 15, 2025

Must have a valid drivers license. Pay Range: $17 per hour (\*based on city, state and/ or federal contractual obligations and budgetary allowances)*.

Director of Digital Engagement (CRM/Salesforce)

Company: Fordham University

Location: New York, NY

Posted Aug 15, 2025

Bachelor’s degree in a technology field or a related field. Familiarity with data analysis tools and methodologies, preferably with experience applying these in…

School Security Guard

Company: School Security

Location: New York, NY

Posted Aug 15, 2025

Minimum *2 years security experience*. A security company is hiring *experienced School Security Guards* for school locations in *123rd Street, Manhattan* and *…

Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Aug 15, 2025

Strong leadership capabilities with a talent for mentoring, coaching, and training both front-of-house (FOH) and back-of-house (BOH) staff.

Craft Beer Packaging Technician/Canning Line Operator

Company: Iron Heart Canning Company LLC

Location: Brooklyn, NY

Posted Aug 15, 2025

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. Packaging machinery repair and maintenance.

Data Analyst - Pedestrian Ramp Planning

Company: DEPARTMENT OF TRANSPORTATION

Location: Manhattan, NY

Posted Aug 15, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

Project Manager-HVAC

Company: Trystate

Location: Douglaston, NY

Posted Aug 15, 2025

Trystate Mechanical, an HVAC mechanical contractor, is seeking a Project Manager to be responsible for the overall performance of projects by coordinating the…

Executive Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Aug 15, 2025

To support the Executive Chef and manage the kitchen’s financial performance, including: Ensure stock levels are appropriate and ordering is optimised.

Part Time Event Security Guard Agents

Company: Knight Security

Location: New York, NY

Posted Aug 15, 2025

Deliver a calm, professional presence in high-pressure environments. Patrol venues and report suspicious behavior or safety hazards. Must be 18 years or older.

Residential Service Plumber

Company: Quix Plumbing Service

Location: Brooklyn, NY

Posted Aug 15, 2025

However, this is a standard, Monday - Friday 8 am - 6 pm full-time position and will primarily respond to service calls within the NYC Area.

Customer Service-Bilingual (Bengali OR Hindi OR Ordu)

Company: Equiliem.com

Location: Long Island City, NY

Posted Aug 15, 2025

Perform data entry tasks to update customer information and track service requests. Maintain accurate records of customer interactions and transactions using…

Sous Chef

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Aug 15, 2025

Prepare food to meet the specification of members/guests in a timely manner. Assist with menu planning, and produce high quality plates, including both design…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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