Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 13, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

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Project Manager, Creative Studios

Company: Disney

Location: New York, NY

Posted Aug 13, 2025

Creative Studios is the in-house creative agency for B2B communications, responsible for putting together physical and virtual events, visual presentations,…

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AWS Cloud Engineer – AWS Lambda

Company: Resourceful Talent Group

Location: New York, NY

Posted Aug 13, 2025

Lead serverless-focused infrastructure design and development. Scale solutions to enterprise-grade. Proven expertise with AWS Lambda and related AWS services (…

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Global Practice Architect, Data IV, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 13, 2025

You will orchestrate across numerous contributing teams including Solutions, Services, Partners, Product Engineering, Marketing, and GTM stakeholder…

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Home Cleaner

Company: All Clear Cleaning

Location: New York, NY

Posted Aug 13, 2025

The ideal candidate will be responsible for maintaining cleanliness and sanitation in various environments, including residential and commercial spaces.

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dental insurance flexible schedule health insurance

Physician - Anesthesiology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 13, 2025

View Details Apply on healthecareers.com
loan repayment program relocation assistance sign-on bonus

Gastroenterology Opening in Bay City (1594)

Company: McLaren Health Care

Location: Bay City, Michigan

Posted Aug 13, 2025

View Details Apply on healthecareers.com
401(k) dental insurance flexible schedule

Family Medicine

Company: Trinity Health

Location: Latham, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Software Development Engineer III, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

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per diem

Neurohospitalist

Company: Cayuga Health System

Location: Ithaca, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com
health system full-time be or bc

Medical Director-Hospital Medicine

Company: Trinity Health

Location: Syracuse, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Software Development Engineer III, Annapurna Labs

Company: Amazon Development Center U.S., Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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