Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Plumber JR Mechanic

Company: B&B Mechanical Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 13, 2025

Install other plumbing equipment, such as sinks, tubs, toilets, water heaters, air conditioners, appliances, and trim. Assemble and install valves and fittings.

Principal Data Scientist - NLP

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Director, Data Science - Model Risk

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

Junior Data Analyst

Company: United Nations

Location: New York, NY

Posted Aug 13, 2025

For candidates without a Master’s degree at least two (2) years of relevant professional experience in data analysis, data entry, reporting, working with data…

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 13, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

Lead Machine Learning Engineer (ML Algorithms, Deep Learning, Python, AWS)

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Construction Painter

Company: Pristine Concepts Solutions

Location: New York, NY

Posted Aug 13, 2025

​The ideal candidate has proven spray experience and holds a valid *Swing ​Stage ​certification*, OSHA 30 and STS. \* Swings Stage certification is required.

Promotions and Sales Associate

Company: Empire Seven One

Location: New York, NY

Posted Aug 13, 2025

Provide feedback from the field to improve marketing campaigns. We focus on promoting leading telecom services such as mobile phones, mobile phone service,…

Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Aug 13, 2025

Execute food service standards with a focus on quality, technique, portioning, presentation, and cost control.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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