Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

University Grad 2026: Software Engineer

Company: Ramp Financial

Location: New York, NY

Posted Aug 01, 2025

Graduating with a B.S. (or higher) in Computer Science or a related technical field; this role is ideal for a candidate with an expected graduation date in or…

Gourmet - Maintenance (Village NYC) Salary Range $16.50 to $16.50/hr

Company: Gourmet Garage

Location: New York, NY

Posted Aug 02, 2025

Coordinate own activities and functions with those of Associates to obtain maximum productivity and efficiency. Clean Associate break and lunch areas.

Business Intelligence Analyst

Company: Paramount+

Location: New York, NY

Posted Aug 01, 2025

The role requires the ability to translate data into clear, actionable insights and recommendations using media mix modeling, cross platform attribution tools,…

Aviation Project Manager

Company: Stantec

Location: New York, NY

Posted Aug 02, 2025

Must have an active U.S. Professional Engineer license. PE license in the State of New York or New Jersey is preferred.

Custodian

Company: AIDS Healthcare Foundation

Location: New York, NY

Posted Aug 02, 2025

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. AHF’s core values are:

Junior Graphic Designer (Freelance)

Company: Rag & Bone

Location: New York, NY

Posted Aug 01, 2025

Ideally 2-4 years experience; Bachelor’s Degree in graphic design or related field. No employee or applicant is discriminated against because of race, color,…

Service Aide

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 02, 2025

Maintains control over tools and equipment. Keeps mechanical equipment in proper running order. Cleans and disinfects metal containers, sputum disposal room.

Machinist (Mechanic)

Company: Metropolitan Transportation Authority

Location: Jamaica, NY

Posted Aug 02, 2025

Must possess a valid driver's license. Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers…

Customer Service Representative

Company: IME Guards

Location: New York, NY

Posted Aug 02, 2025

What is a Customer Service Representative or Patient Advocate for IME Guards? A patient advocate for IME Guards will accompany a claimant (injury victim) during…

Store Administrative Support Associate (12-20hrs/wk)

Company: IKEA

Location: Brooklyn, NY

Posted Aug 01, 2025

Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount…

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Aug 02, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Digital Projects Implementation Analyst

Company: Apple Bank for Savings

Location: Garden City, NY

Posted Aug 01, 2025

Establish and maintain documentation to support application testing and provide reporting on results; develop and execute regression testing for regular quality…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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