Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Now Hiring - Automotive Customer Service Advisor/Writer!

Company: The Pep Boys Manny Moe & Jack LLC

Location: Long Island City, NY

Posted Aug 01, 2025

\*Must have a valid driver’s license\**. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and…

Chef de Cuisine

Company: New York Upscale Casual Restaurant

Location: New York, NY

Posted Aug 01, 2025

3+ years of restaurant leadership experience in a casual dining / upscale casual dining environment. 4+ Kitchen / Culinary experience preferred.

Fundraiser/Canvasser for Non-Profits

Company: One Sixty Fundraising

Location: New York, NY

Posted Aug 01, 2025

_Tags: Fundraiser, canvasser, non-profit, entry level, graduate, immediate start, weekly pay, PTO, start now, marketing, sales, fundraising, charity,…

Sales Administrative Assistant

Company: SIMPLYTECH ELECTRONICS

Location: New York, NY

Posted Aug 01, 2025

Perform data entry tasks with accuracy and attention to detail. Maintain organized filing systems for easy access to documents.

Manager – Compliance - Global Commercial Services Marketing

Company: Amex

Location: New York, NY

Posted Aug 01, 2025

Review marketing, campaign strategies, and advertising materials for adherence to applicable laws including but not limited to Unfair or Deceptive Acts or…

Development Project Manager

Company: Just Salad

Location: New York, NY

Posted Aug 01, 2025

Secure Permits - Facilitate permit and license applications and payments required for new store opens including building, health, patio, sign variances, etc.

Electrician

Company: RR Electrical Service LLC

Location: Astoria, NY

Posted Aug 01, 2025

Familiarity with hand tools and power tools used in electrical work. Pay will be discussed based on skill and knowledge of the electrical field.

Sushi Sous Chef

Company: Zuma Restaurants

Location: New York, NY

Posted Aug 01, 2025

Must hold a valid health and safety certification as required by local regulations. As a Zuma Sushi Sous Chef, you are responsible for supporting in all aspects…

Marine Electrician - San Diego

Company: KSARIA Service Corporation

Location: National City, CA

Posted Aug 01, 2025

Knowing and understanding the use of all tools of their trade such as multi-meters, pin crimper's, soldering and expected to accomplish the more complex tasks…

Custodian

Company: Ali Forney Center

Location: New York, NY

Posted Aug 01, 2025

Valid driver's license and clean driving record. The Custodian is responsible for maintaining the cleanliness and sanitation of Ali Forney Center sites,…

2026 Private Debt Summer Analyst

Company: StepStone Group

Location: New York, NY

Posted Aug 01, 2025

Form independent opinions about the attractiveness of a credit strategy or funds as investment opportunities and clearly articulate findings.

26ft box truck driver

Company: Melendez trucking llc

Location: Brooklyn, NY

Posted Aug 01, 2025

A valid driver's license with a clean driving record is required. This role requires a strong understanding of route driving and the ability to handle various…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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