Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Luxury Retail Sales Associate

Company: Fueguia 1833

Location: New York, NY

Posted Jul 28, 2025

Provide an outstanding customer service experience by warmly greeting clients, actively listening to their needs, and exceeding expectations through expert…

Privacy Risk Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jul 28, 2025

This position requires a candidate who can take the initiative to champion meaningful process improvements, perform detailed analysis of technical and…

Software Engineer, AVP - AI Platform Development

Company: Blackstone Group

Location: New York, NY

Posted Jul 28, 2025

You will be responsible for developing and maintaining libraries, tools, and infrastructure that enable other teams to leverage large language models and AI…

HVAC Technician

Company: Irving Haase & Co., Inc.

Location: New York, NY

Posted Jul 28, 2025

Valid driver’s license and clean driving record. Strong mechanical aptitude, problem-solving skills, familiarity with field service apps for work tickets etc.

Carpenter/Adaptive Equipment Specialist

Company: QUEENS CENTERS FOR PROGRESS

Location: Queens, NY

Posted Jul 28, 2025

Apple Pre-School is seeking a *Per Diem Carpenter/Adaptive Equipment Specialist.*. Work Schedule: *Flexible, up to 20 hours per week between 8:00 - 3:00, Mon to…

Customer Experience Coordinator

Company: Arrive

Location: New York, NY

Posted Jul 28, 2025

Handle administrative duties such as: answering phones, emails, website chat and light space cleaning (eco-friendly policy), folding laundry to help maintain a…

Urologist Physician

Company: Ochsner Health

Location: New Orleans, Louisiana

Posted Jul 28, 2025

SENIOR ACCOUNTANT

Company: The McCloud Group

Location: Long Island City, NY

Posted Jul 28, 2025

Verify that transactions comply with financial policies and procedures, following established procedures for processing invoices, receipts, cash, etc.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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