Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Sales Assistant

Company: Mamiye Sales Inc

Location: New York, NY

Posted Jul 28, 2025

Support sales during market appointments, whether in person or virtual. Assist sales team with entering orders into system. Must have a passion for sales.

Locker Room Attendant

Company: Plus One, an Optum Company

Location: New York, NY

Posted Jul 28, 2025

Prior experience in housekeeping, maintenance or a related field. Greet members and guests as they enter the facility. Dental and Vision coverage plans.

Carpenter Apprentice

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Jul 28, 2025

Must own your own hand tools. Whether you own your own tools. Must be able to follow directions carefully and work neatly in finished spaces.

Male Facility Attendant

Company: EXOS

Location: New York, NY

Posted Jul 28, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Streaming Marketing Data & Analytics Lead

Company: QVC

Location: New York, NY

Posted Jul 28, 2025

You will also work with the marketing channel leads and Martech Lead on Martech implementation/management (e.g. Salesforce Marketing Cloud and Salesforce Data…

GSOC Operator - Shopping Mall -World Trade Center

Company: Allied Universal

Location: New York, NY

Posted Jul 28, 2025

A valid driver's license will be required for driving positions only. The Operator will use a variety of tools that range from access control and alarm…

Substation Trainee - 90396495 - New York, NY

Company: Amtrak

Location: New York, NY

Posted Jul 28, 2025

. Must have a current valid driver’s license at hiring or transfer. . Knowledge of electrical components and use of various electrical testing devices.

Customer Service Representative

Company: Citarella

Location: New York, NY

Posted Jul 28, 2025

Field and route all incoming telephone calls as needed. Serve as a resource for information including but not limited to: product knowledge, store information,…

VP, Corporate and Brand Communications - The Americas

Company: Estee Lauder

Location: New York, NY

Posted Jul 28, 2025

Media, and brand perception, driving strategic mitigation measures. Champion the use of digital tools (intranets, video updates, mobile apps, collaboration…

Plumbing Apprentice

Company: Service Ready

Location: Queens, NY

Posted Jul 28, 2025

*plumbing knowledge while assisting technicians on service calls. *Familiarize yourself with local plumbing codes, regulations, and standards, and ensure…

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Jul 28, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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